Summary
Overview
Work History
Education
Skills
Personal Details
Certification
Accomplishments
Character References
Timeline
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Monica Carcha Almoete

Urdaneta City, Pangasinan

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Head Cashier

Puregold Bakakeng
Baguio City
04.2016 - 01.2018
  • Processed transactions accurately at checkout using point-of-sale systems.
  • Assisted customers in selecting products and answering inquiries effectively.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Handled cash, credit, and electronic payments following company procedures.
  • Collaborated with team members to manage busy periods and ensure efficiency.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Resolved customer complaints quickly and efficiently.
  • Supervised staff to ensure compliance with company policies and procedures.

Food and Beverage Cashier

Pizza Volante Wright Park
Baguio City
11.2014 - 04.2016
  • Processed customer transactions efficiently at a popular local pizza establishment.
  • Managed cash register operations and ensured accurate cash handling practices.
  • Maintained cleanliness and organization of the dining and service areas regularly.
  • Prepared special orders for customers upon request in a timely manner.
  • Ensured compliance with all applicable health codes regarding food handling procedures.
  • Answered phone calls to assist customers with questions and orders.

Cashier

SM
Baguio City
06.2014 - 11.2014
  • Processed transactions accurately at checkout using point-of-sale systems.
  • Handled cash, credit, and electronic payments following company procedures.
  • Collaborated with team members to manage busy periods and ensure efficiency.
  • Collected payments and provided accurate change.
  • Used suggestive selling techniques to promote add-on sales.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.

Education

High School Diploma -

Baguio City National High School
Baguio City
05-2010

Baguio Central School
Baguio City
04-2006

Some College (No Degree) - Bachelor of Arts And Communication

Saint Luis University
Baguio City

Skills

  • Cash handling
  • Transaction processing
  • Customer assistance
  • Inventory management
  • Can do employee training
  • Time management
  • Can work under pressure
  • Can work during overtime
  • Problem solving
  • Honesty and loyalty
  • Safety initiatives

Personal Details

Age: 32 years old

Birth date: August 14, 1993

Birthplace: Baguio City

Gender: Female

Height: 5.2 ft

Weigh: 58 kg

Civil status: Single

Citizenship: Filipino

Certification

  • Certificate of completion in Front Office Services (TESDA)
  • Certificate of completion in Start and Improve your Business (TESDA)
  • Certificate of completion in Managing Your Personal Finances (TESDA)
  • Certificate of completion Star Online Training Program (TESDA)
  • Certificate of completion in Food Processing (TESDA)

Accomplishments

  • Employee of the Month (Puregold)

Character References

Mrs. Jemarie Zaldivia                                             

  • Business Woman
  • +639092905888

Mrs. Layra Bautista Raguindin

  • Check out supervisor
  • +63167447199

Mrs. Roxanne Beligan

  • Businesswoman
  • +639480774581

Timeline

Assistant Head Cashier

Puregold Bakakeng
04.2016 - 01.2018

Food and Beverage Cashier

Pizza Volante Wright Park
11.2014 - 04.2016

Cashier

SM
06.2014 - 11.2014

High School Diploma -

Baguio City National High School

Baguio Central School

Some College (No Degree) - Bachelor of Arts And Communication

Saint Luis University

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Monica Carcha Almoete