MONICA CAGNAAN
SALES ASSOCIATE
PAGSANJAN LAGUNA
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Sales Associate
NUPON TECHNOLOGY PHILS. CORP
STA. ROSA CITY
03.2017 - 11.2021
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products that would suite their needs.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared merchandise for sales floor by pricing or tagging.
Operations Assistant
DUNKIN DONUTS
STA. CRUZ LAGUNA
03.2006 - 11.2017
- Increased customer satisfaction through excellent service.
- Conducted inspections of facility and executed corrective actions to optimize safety and sanitation.
Food and Beverage Attendant
MANILA MANDARIN HOTEL
MAKATI CITY
06.2004 - 03.2005
- Orchestrated positive customer experiences through team collaboration in every area of operations.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Integrated service and team cooperative strategies to boost business profits.
HR STAFF
REAZ MANPOWER AND GENERAL SERVICES
CALAMBA CITY
04.2003 - 02.2004
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Education
Bachelor of Science - Industrial Education
LAGUNA STATE POLYTECHNIC COLLEGE
STA. CRUZ LAGUNA 06.1998 - 04.2003
Skills
People Skills
undefinedTimeline
Sales Associate
NUPON TECHNOLOGY PHILS. CORP
03.2017 - 11.2021
Operations Assistant
DUNKIN DONUTS
03.2006 - 11.2017
Food and Beverage Attendant
MANILA MANDARIN HOTEL
06.2004 - 03.2005
HR STAFF
REAZ MANPOWER AND GENERAL SERVICES
04.2003 - 02.2004
Bachelor of Science - Industrial Education
LAGUNA STATE POLYTECHNIC COLLEGE
06.1998 - 04.2003
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