Mon Epraim Bicoy
Hotel and Restaurant Management
Oroquieta City,Misamis Occidental
Summary
- Enthusiastic food service expert with 8 years of experience in Fast-food chains and Restaurant, efficiently deliver high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
3
3
Certifications
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Service Crew
Payling's Restaurant
Rizal Street, Poblacion 1, Oroquieta City, Misamis Occidental
02.2017 - Current
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
Service Crew/Cashier
Kentucky Fried Chicken (KFC)
SM-AURA Taguig City, Metro Manila
09.2015 - 01.2017
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about menu
- Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers' preferences
Front Desk/Service Crew
Rhovic's Place Hotel And Restaurant
City Plaza Boulevard, Poblacion 1, Oroquieta City, Misamis Occidental
06.2014 - 07.2015
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
Service Crew
JOLLIBEE Foods Corporation
Independence Street, Poblacion 2, Oroquieta City, Misamis Occidental
03.2013 - 08.2013
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use
- Promoted customer loyalty by efficiently handling food and service complaints
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers
- Maintained clean, sanitized and well-organized food preparation zones
Education
Hotel And Restaurant Management, Associate Degree -
Misamis Occidental Technological Institute
Oroquieta City, Misamis Occidental 06.2010 - 03.2012
Technical Vocational Course - Driving NC II
Oroquieta Agro Industrial School
Villaflor, Oroquieta City, Misamis Occidental 08.2019 - 09.2019
Skills
Product/Service Promotion
Certification
Driving NCII
Additional Information
- Mr. Jefferson D. Japay, Royal Caribbean Cruise Ship-Waiter
- Ms. Ruvy D. Ala, Rhovic's Place Hotel and Restaurant, +63 917 712 0615/ +63 917 702 8194
- Mr. Jay Lorenzo, City of Oroquieta, Tourism Officer, +63 917 834 3919
- Mr. Afredo Villamor Jr., Payling's Restaurant, Oroquieta City, +63 905 577 7178
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Vocational Course - Driving NC II
Oroquieta Agro Industrial School
08.2019 - 09.2019
Service Crew
Payling's Restaurant
02.2017 - Current
Service Crew/Cashier
Kentucky Fried Chicken (KFC)
09.2015 - 01.2017
Front Desk/Service Crew
Rhovic's Place Hotel And Restaurant
06.2014 - 07.2015
Service Crew
JOLLIBEE Foods Corporation
03.2013 - 08.2013
Hotel And Restaurant Management, Associate Degree -
Misamis Occidental Technological Institute
06.2010 - 03.2012
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