Mohaymin Mukalam

Office Admin - Commission on Higher Education Region 12 (CHED-XII) January 26, 2024 – [End Date], Brgy, Carpenter Hill Koronadal City, South Cotabato Philippines

Responsibilities:

• Assisted in daily administrative operations, ensuring smooth office workflow and organization.
• Managed and maintained records, files, and documents, ensuring confidentiality and proper filing.
• Supported the IT department with network troubleshooting, hardware and software diagnostics, and reformatting desktops and laptops.
• Provided technical support to staff, resolving issues related to computer systems, networks, and peripheral devices.
• Coordinated and scheduled meetings, prepared agendas, and documented minutes to support departmental communication.
• Assisted in the preparation and dissemination of official communications and reports.

Achievements:

• Successfully implemented a more efficient filing system, reducing document retrieval time.
• Improved network stability by resolving persistent connectivity issues, enhancing the office IT infrastructure.
• Reduced the overflow of files from the Schools Registrar is more productive during our Office Internship.
• Streamlined the reformatting and setup process for workstations, reducing setup time.
• Recognized for timely and effective technical support, contributing to improved productivity among staff.
• Successfully completed 507 hours of on-the-job training, earning a certificate of completion for outstanding performance.

Intern (Senior High School) - [Dream Gadgets Computer Center] February 2019– May 2020, Location

• Monitored inventory, ensuring accurate tracking of products, items, and sales.
• Assessed and managed the receipt and release of products to customers and clients, maintaining a high level of accuracy.
• Provided troubleshooting and reformatting services for laptops and desktop devices.
• Built and configured computer systems, tailored to client and customer needs.
• Installed, maintained, and provided support for Piso Net systems, ensuring reliable operation for users.
• Repaired and maintained printer devices, improving their longevity and performance.

Key Achievements:

• Enhanced inventory management processes, reducing discrepancies in product tracking.
• Successfully built and deployed multiple computer systems for clients, receiving positive feedback on performance.
• Improved customer satisfaction by providing effective technical support and timely repairs.