Mohammed Sayed
Summary
Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant Manager
International Tourism Company -KFC
Oman - Muscat
09.2023 - 01.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
- Initiated community outreach programs, increasing restaurant's visibility and engagement with local community.
- Increased sales during off-peak hours by creating and promoting special offers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Restaurant Manager
Frist Food Service L.L.C Texas
Oman - Muscat
02.2023 - 07.2023
Restaurat Manager
International Tourism Company -KFC
Oman - Muscat
01.2019 - 01.2022
Restaurat Manager
Kuwait Food Company - KFC
United Arab Emirates- Dubai
12.2005 - 07.2017
Education
Bachelor Degree - Computer Science
Alson College
Egypt- Cairo 2000
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Shift management
- Passion for customer satisfaction
- Complaint resolution
- Food service background
- Schedule coordination
- Pre-shift walk-through
- Promotions planning
- Supply chain management
- Labor and food cost control
- Customer service best practices
- Problem-solving
- Team leadership
- Safe food handling
- Coaching and mentoring
- Collaboration and teamwork
- Quality assurance
- Relationship building
- Cost controls
Certification
HACCP Food Safety
- Hazard Analysis Critical Control Point (HACCP) Certification - International
Timeline
Restaurant Manager
International Tourism Company -KFC
09.2023 - 01.2025
Restaurant Manager
Frist Food Service L.L.C Texas
02.2023 - 07.2023
Restaurat Manager
International Tourism Company -KFC
01.2019 - 01.2022
Restaurat Manager
Kuwait Food Company - KFC
12.2005 - 07.2017
Bachelor Degree - Computer Science
Alson College