Mohammad Al-Ameen Aming

• Collects pending balances for Hospital Client and awardee as Ultimate Collector for Saint Anthony Hospital
• Admin tasks in creating Weekly and Monthly Collection fee status across all LOB
• Pulls up allocation via Client Secure Website and distributes to fellow collectors

• Provided Technical Support for LeEco products such as TV box and phones for both English and Spanish

*Handles backlogs and load it via SAP system as well as creates monthly statements for various vendors.

• Assisted customers with inquiries in both English and Spanish, ensuring effective communication and support.
• Resolved customer complaints by identifying issues and providing appropriate solutions promptly.
• Inbound and outbound calls under the billing department of Fingerhut, IQor Phil. assisting customers to bring their account to current state by collecting the monthly statement past due, handles dispute and ranked top collector for 2 months.