Mohamed Monsouri
Angeles
Summary
Innovative Restaurant Manager with more than 8 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
12
12
years of professional experience
Work History
Model
freelance
Manila
04.2021 - Current
- Attended casting calls, fittings, shows and shoots.
- Arrived early for shoots to give extra time for hair, makeup, and styling.
- Increased social media presence to promote specific brands and products.
- Met with designers to define guidelines for runway shows and presentations.
- Traveled to different locations for photoshoots when required.
Restaurant Manger
el sham restaurant
Dubai
07.2017 - 10.2020
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Optimized profits by controlling food, beverage and labor costs.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed accounts payable, accounts receivable and payroll.
Shift Supervisor
L'mida Marrakech
Marrakesh
03.2014 - 06.2016
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Assisted upper management with daily operations to meet standards of service and quality.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
- Reinforced rules to promote superior employee performance.
- Planned and managed resources to consistently meet production, quality, and cost goals.
Kitchen Staff
L'mida Marrakech
Marrakesh
03.2012 - 02.2014
- Cleaned and sanitized frequently to maintain health code standards.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
Education
Bachelor of Science - Humanities Literature
Abu Bakr Al Tatwani
Sale Rabat06-2007
Skills
- Schedule Coordination
- Restaurant operations management
- Staff Management
- Menu development
- Operations Management
- Customer Engagement
- Recruitment
- Complaint resolution
- Catering Coordination
- Wine Knowledge
- Shift Management
- Customer-Oriented
Languages
Arabic
First Language
English
Intermediate (B1)
B1
French
Elementary (A2)
A2
Tagalog
Beginner
A1
References
References available upon request.
Timeline
Model
freelance
04.2021 - Current
Restaurant Manger
el sham restaurant
07.2017 - 10.2020
Shift Supervisor
L'mida Marrakech
03.2014 - 06.2016
Kitchen Staff
L'mida Marrakech
03.2012 - 02.2014
Bachelor of Science - Humanities Literature
Abu Bakr Al Tatwani
Similar Profiles
Narges AslamiNarges Aslami
Hair and Makeup Artist at FreelanceHair and Makeup Artist at Freelance
MITHUN PALLIYALIMITHUN PALLIYALI
Senior Marketing Specialist at FreelanceSenior Marketing Specialist at Freelance
JAX BAKERJAX BAKER
Production Manager/Supervisor at FreelanceProduction Manager/Supervisor at Freelance