Summary
Overview
Work History
Education
Skills
Accomplishments
REFERENCE
Timeline
Generic
Modesto  Dela Cruz Jr.,

Modesto Dela Cruz Jr.,

214 Navarete St., Sineguelasan Bacoor City, Cavite

Summary

Highly motivated individual and performance oriented with Operations Management degree. Attain and seeking for position that will enable to use my dynamic professional with a proven track record in process optimization, Data entry, Google maps data processing and claims processing. Skilled in leveraging technical knowledge and communication skills to enhance operational efficiency and improve customer service outcomes. Demonstrates exceptional problem-solving abilities and adaptability, ensuring high levels of accuracy and compliance in fast-paced environments while making a significant

contribution to the success of the company.

Overview

4
4
years of professional experience

Work History

Process Executive ( Google Operator GMB )

Cognizant Technology
02.2023 - Current

A job role focused on counting stores in google

maps could involves task such as verifying and

updating the business location, work hour and

brand name on mapping platform. The Google

Maps Operator involves managing the business

geographical data within the google Maps,

correcting the error information of the business

and ensuring that the business is searchable on

the user end and accurate.

LE ( Location ExtensionWorkflow) A job role is to review the business website or the landing page if accessible via google maps involved assessing how effectively the business website complement the information provided on the mapping platform .

Patient Care Associate & Process Trainer

Gebbs Healthcare Philippines
04.2021 - 02.2023

Registered patients with precision and accuracy.

and gather demographic profiles including the

insurance information in timely manner and

manage confidential information in accordance to

HIPPA law regulation. Trainer- Responsible for

training new Associates and making training

materials, conducting training sessions and ensure

associates are stay motivated.

Customer Service Representative

Teleperformance
10.2020 - 01.2021

A job role focused on counting stores in google

maps could involves task such as verifying and

updating the business location, work hour and

brand name on mapping platform. The Google

Maps Operator involves managing the business

geographical data within the google Maps,

correcting the error information of the business

and ensuring that the business is searchable on

the user end and accurate.

LE ( Location ExtensionWorkflow) A job role is to review the business website or the landing page if accessible via google maps involved assessing how effectively the business website complement the information provided on the mapping platform .

Education

BSBA In Operations Management - Operations Management

Rizal Technological University- Boni Campus
Mandaluyong City
08.2022

Accountancy And Business Management - Accountancy And Management

STI COLLEGE BACOOR
Bacoor City, Cavite
06.2018

Skills

  • Knowledge how to navigate Business website and Google my business website GMB
  • Basic knowledge in Google worksheets and excel
  • Knowledge in Google Maps tools ( Pushpin, SM )
  • Data Entry: Accurate and efficient inputting of data into spreadsheets or databases
  • Claims processing in Insurance company and Hospital industry
  • Knowledge in processing invoices and payments to minimize billing errors
  • Attention to details: High level of accuracy when working with data
  • Efficiency improvement
  • Communication
  • Having knowledge in Technical and Customer Service
  • Flexibility and Adaptability
  • Problem Solving

Accomplishments

    Deans Lister 1st (2019)

REFERENCE

Name: Mrs. Diane Nantes

Job Position: Payroll Manager

Email: dpenaflor0026@gmail.com

Mobile No.. 1: 09637351710

Timeline

Process Executive ( Google Operator GMB )

Cognizant Technology
02.2023 - Current

Patient Care Associate & Process Trainer

Gebbs Healthcare Philippines
04.2021 - 02.2023

Customer Service Representative

Teleperformance
10.2020 - 01.2021

BSBA In Operations Management - Operations Management

Rizal Technological University- Boni Campus

Accountancy And Business Management - Accountancy And Management

STI COLLEGE BACOOR
Modesto Dela Cruz Jr.,