MOADIB JEMAL PUNJABI
Referral Analyst
BAGUIO CITY
Summary
Passionate in the Management field, skilled at planning, executing, and optimizing management strategies with 2 years of experience. Strong passion for personal and professional growth and development Excellent communications and personal relations skills . Adept in virtual technologies
Overview
2026
2026
years of professional experience
17
17
years of post-secondary education
Work History
Project Manager
Mitel
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Technical Support
CSS CORP
01.2020 - 12.2022
- Company Overview: Century Link
- Century Link
- Provided technical support to customers, addressing concerns promptly and effectively.
- Improved client satisfaction by effectively managing and resolving technical support issues.
- Elevated customer satisfaction levels through the timely resolution of technical support requests.
Customer Service and Technical Support
TELEPERFORMANCE
01.2017 - 12.2019
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Sales Representative
DREAM WEB WORKS WEB DESIGN
01.2015 - 12.2016
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Student Assessor and Instructional Specialist
YEKO ENGLISH
01.2014 - 12.2015
- Produced reports with detailed valuations.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Online English Tutor and Apprentice League
ABC360
01.2013 - 12.2014
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Inventory Manager
DASSON COMMERCIAL INC.
01.2011 - 12.2011
- Created and updated regular inventory reports and records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Analyzed inventory data to identify and address stock discrepancies.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
Referral Analyst
The Wound Pros
06.2023 - 07.2025
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
- Ensured consistency across datasets by working closely with fellow encoders and adhering to established guidelines.
- Optimized file storage systems through effective categorization, labeling, and archiving of encoded documents.
Education
No Degree - Business Management
University of The Cordilleras
Baguio City, Province Of Benguet, Philippines 05.2011 - 01.2018
Secondary & Primary School - undefined
Our Lady of Mount Carmel
01.2001 - 01.2011
Skills
High ethical standards
Strong Passion for personal, professional growth and development
Excellent Communication and personal relation skills
Adept in virtual technologies
Technical support
Client relations
Document management
Data analysis
Productivity improvement
Timeline
Referral Analyst
The Wound Pros
06.2023 - 07.2025
Technical Support
CSS CORP
01.2020 - 12.2022
Customer Service and Technical Support
TELEPERFORMANCE
01.2017 - 12.2019
Sales Representative
DREAM WEB WORKS WEB DESIGN
01.2015 - 12.2016
Student Assessor and Instructional Specialist
YEKO ENGLISH
01.2014 - 12.2015
Online English Tutor and Apprentice League
ABC360
01.2013 - 12.2014
No Degree - Business Management
University of The Cordilleras
05.2011 - 01.2018
Inventory Manager
DASSON COMMERCIAL INC.
01.2011 - 12.2011
Secondary & Primary School - undefined
Our Lady of Mount Carmel
01.2001 - 01.2011
Project Manager
Mitel
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