Proven in enhancing customer satisfaction and retention at Sprint through expert complaint handling and exceptional service. Skilled in Microsoft Office and adept at fostering client relationships, my background showcases a commitment to resolving complex issues, promoting teamwork, and driving continuous improvement in support services. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Complaint Handling
Reporting and analysis
Customer Relations
Client Relationship Building
Social Media Monitoring
Customer Service
Microsoft Office
Support Services
Self Motivation
Time management abilities
Problem-solving aptitude
Multitasking
Adaptability and Flexibility
Quality Assurance
Handling Complaints
Teamwork and Collaboration
Data Entry
Problem-Solving
Attention to Detail
Administrative Management
Schedule Coordination