Myr LeGrand Cailipan
PhRN; USRN
San Jose del Monte, Province of Bulacan
Summary
Experienced with patient care management, delivering compassionate and efficient nursing services. Utilizes critical thinking skills to make informed decisions in fast-paced environments. Track record of effective communication and collaboration with healthcare teams.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
15
years of professional experience
Work History
Staff Nurse
Healthway Qualimed - San Jose Del Monte
11.2024 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
Operations Manager
RxQuality Pharmaceuticals and Medical Supplies Inc
01.2017 - 12.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Nurse Associate
Cognizant
03.2016 - 12.2016
- Increased access to healthcare services by assisting with insurance verification and preauthorization processes.
- Upheld strict confidentiality standards while managing sensitive patient information according to HIPAA regulations.
- Streamlined patient intake process, ensuring accurate documentation and timely appointment scheduling.
- Provided feedback and information to coding and billing personnel to streamline accounting processes.
Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2014 - 02.2016
- Built relationships with local and international mission organizations for successful partnerships.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Collaborated with other missionaries to strategize, plan, and execute successful mission trips throughout various regions worldwide.
- Fostered an inclusive atmosphere where individuals from different backgrounds could come together to form a united community.
Billing Specialist
Accenture
01.2011 - 01.2014
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Enhanced customer satisfaction with timely and accurate invoice generation.
Account Associate
Sitel
03.2010 - 12.2010
- Increased client satisfaction by effectively managing and resolving account issues.
- Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
- Managed multiple client accounts, maintaining a high level of organization and attention to detail.
- Maximized client retention by maintaining open lines of communication and addressing concerns promptly.
Education
Bachelor of Science - Nursing
Mapua University
Makati City, Metro Manila, Philippines 04.2001 -
Skills
Case management
Regulatory compliance
Skill development
EMR / EHR
HIPAA protocol adherence
Nursing process
Team collaboration
Multitasking
Documentation
Critical thinking
Problem-solving
Adaptability and flexibility
Outdoor activities, Motorcycle enthusiast
Enduro mountain biking, Classic motorcycles
Timeline
Staff Nurse
Healthway Qualimed - San Jose Del Monte
11.2024 - Current
Operations Manager
RxQuality Pharmaceuticals and Medical Supplies Inc
01.2017 - 12.2023
Nurse Associate
Cognizant
03.2016 - 12.2016
Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2014 - 02.2016
Billing Specialist
Accenture
01.2011 - 01.2014
Account Associate
Sitel
03.2010 - 12.2010
Bachelor of Science - Nursing
Mapua University
04.2001 -
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