Mikhaela Jennifer Cruz
Senior Human Resources Analyst
Cavite City,Kawit
Summary
Results-driven Senior Human Resource Analyst eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of on-boarding to off-boarding process. Motivated to learn, grow and excel in Global HR Member Services.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Senior Human Resources Analyst
CGI Philippines Inc.
Taguig, Metro Manila
04.2020 - Current
- Implemented process improvements to optimize performance and meet best practice standards.
- Recommended process improvements designed to mitigate operational and financial risk.
- Maximized team knowledge and productivity by effectively training, monitoring and directing team members in application of best practices.
- Updated HR database with new hire employee, contractors, and interns personal and job information.
- Worked as effective team member while contributing to local and regional HR projects.
- Maintained payroll information by calculating, collecting and validating data, before providing to Payroll Team.
- Managed and acted as the primary point-of-contact for employee off-boarding process.
- Processed temporary and permanent employee working location deployment and transfers.
- Used Peoplesoft HCM to generate required and scheduled ad hoc reporting in alignment to client and stakeholder needs.
- Used Folklore HR Software to maintain and assist with employee absence requests.
Human Resources Analyst
CGI Philippines. Inc.
Taguig, Metro Manila
04.2018 - 04.2020
- Provided basic troubleshooting and technical assistance.
- Provided HR letters and certificates to employee.
- Used Folklore HR Software to maintain and assist with employee absence requests.
- Assisted with legal and statutory requirements of women employee data transport.
- Implemented process improvements to optimize performance and meet best practice standards.
- Processed off-boarding process for resigned and terminated employees.
- Processed temporary and permanent employee working location deployment and transfers.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained payroll information by calculating, collecting and validating data, before providing to Payroll Team.
- Used Peoplesoft HCM to generate required and scheduled ad hoc reporting in alignment to client and stakeholder needs.
Education
Master of Arts - Clinical Psychology
De La Salle University - Dasmariñas
Dasmariñas, Cavite 09.2020 - Current
Bachelor of Science - Psychology
San Sebastian College - Recoletos De Cavite
Cavite City, Cavite 06.2014 - 04.2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Critical Thinking
Workflow Optimization
Organization and Time Management
Presentation Skills
Meeting Deadlines
Spreadsheet Creation
Project Contribution
Timeline
Master of Arts - Clinical Psychology
De La Salle University - Dasmariñas
09.2020 - Current
Senior Human Resources Analyst
CGI Philippines Inc.
04.2020 - Current
Human Resources Analyst
CGI Philippines. Inc.
04.2018 - 04.2020
Bachelor of Science - Psychology
San Sebastian College - Recoletos De Cavite
06.2014 - 04.2018