MITZIE MAE BECKER
Civil Engineer Fresh Grad
Cebu City
Summary
A committed and adaptable professional with a strong foundation in Civil Engineering, focused on achieving high career growth and professional excellence. Proficient in AutoCAD and SketchUp, with strong problem-solving skills. Experience includes real estate sales and BPO, demonstrating versatility in diverse environments. Expertise in project coordination, client communication, and technical tasks positions this candidate as a valuable asset ready to contribute effectively to team and company objectives. Eager to leverage skills and knowledge to adopt a proactive approach in achieving shared goals within a dynamic setting.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Customer Service Representative
Sitel / Foundever
07.2023 - 09.2023
- Assisted dental offices and insurance holders with inquiries about claims, coverage, and benefits.
- Helped resolve claim issues by providing accurate information and coordinating with the proper departments.
- Handled calls with empathy and professionalism, even in high-stress or urgent situations.
- Ensured customer satisfaction by responding quickly to concerns and maintaining clear communication.
- Supported both dental providers and members to make sure their needs were met efficiently.
Senior Property Specialist
Megaworld Corporation Mactan
03.2022 - 06.2022
- Provided expert advice and market insights on real estate investments.
- Assisted clients in purchasing and leasing properties in Mactan Newtown.
- Managed a diverse portfolio of properties, ensuring timely rent collection and low vacancy rates.
- Maintained accurate records of all property transactions, including leases, rent payments, maintenance requests, and vendor invoices.
On-the-Job Training
JD Inesola Construction
06.2024 - 07.2024
- Assisted in overseeing construction activities and ensuring compliance with project plans and specifications.
- Material take-off, Monitoring of Schedule, Are-in- Charge
- Increased overall company productivity by improving employee skill sets through continuous on-the-job training programs.
Service Crew
Jollibee Cybergate, Fuente, Cebu
11.2017 - 03.2019
- Delivered excellent customer service in a fast-paced environment, ensuring customer satisfaction and loyalty.
- Maintained quality and safety standards in food preparation.
Education
Bachelor of Science - Civil Engineering
University of Cebu - Main Campus
Cebu City01-2025
Senior High School Diploma - STEM- Science, Technology, Engineering, and Mathematics
University of Cebu Pri Main Campus
Cebu City, Cebu01-2019
High School Diploma -
Bankal National High School
Bankal, Lapu-Lapu City, Cebu, Philippines01-2017
Elementary Diploma -
Bangcud Central School
Malaybalay, Bukidnon01-2013
Skills
- Good communication skills (fluent in both oral and written English)
- Basic knowledge in AutoCAD and SketchUp
- Understanding of estimates and construction project coordination
- Strong analytical and problem-solving mindset
- Organized and detail-oriented
- Willing to learn CRM tools, data entry, and admin support tasks
- Can assist with scheduling, client follow-ups, and email handling
- Tech-savvy, adaptable, and eager to grow in a professional environment
Certification
Construction Occupational Safety & Health Training (40 Hours)
Timeline
On-the-Job Training
JD Inesola Construction
06.2024 - 07.2024
Customer Service Representative
Sitel / Foundever
07.2023 - 09.2023
Senior Property Specialist
Megaworld Corporation Mactan
03.2022 - 06.2022
Service Crew
Jollibee Cybergate, Fuente, Cebu
11.2017 - 03.2019
Bachelor of Science - Civil Engineering
University of Cebu - Main Campus
Senior High School Diploma - STEM- Science, Technology, Engineering, and Mathematics
University of Cebu Pri Main Campus
High School Diploma -
Bankal National High School
Elementary Diploma -
Bangcud Central School