MITCHKA INOCITO
Summary
Hardworking teller with experience completing wide variety of banking tasks. Professional appearance and impeccable manners. Ability to work individually or as part of a team. Trustworthy teller with 4 years of practical experience and dedicated work ethic.
Overview
6
6
years of professional experience
Work History
Customer Service Specialist - Teller
Security Bank Corporation
07.2023 - Current
- Processed customer transactions efficiently while maintaining accuracy in cash handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Teller/ Bookkeeper
Land bank of the Philippines
03.2022 - 12.2022
- Responsible for over-the-counter transactions, cash handlings, counter checking of deposits, issuing cash for withdrawals and check encashments.
- Call backing day to day transactions.
- Balances general ledger by preparing a trial balance; reconciling entries.
- Balances subsidiary accounts by reconciling entries.
Bank Teller
United Coconut Planters Bank
07.2019 - 03.2022
- Responsible for over-the-counter transactions, cash handling, counter checking of deposits, issuing cash for withdrawals and check encashment.
- Performing mid-day balancing and end of day balancing.
- Call backing day to day transactions.
- Encoding BIR returns.
Education
Bachelor of Science - Foreign Service
University of San Agustin
01.2018
Secondary - undefined
Infant Jesus Academy
Andagao, Kalibo, Aklan01.2014
Primary - undefined
Infant Jesus Academy
Andagao, Kalibo, Aklan01.2010
Primary - undefined
Starglow of Academics and Arts
Old Buswang Kalibo, Aklan01.2007
Skills
- Teller training
- Knowledge of Microsoft word, Excel and Power point
- Customer Service
- Multi-tasking
- Goal-oriented focus
- Patience and empathy
Timeline
Customer Service Specialist - Teller
Security Bank Corporation
07.2023 - Current
Teller/ Bookkeeper
Land bank of the Philippines
03.2022 - 12.2022
Bank Teller
United Coconut Planters Bank
07.2019 - 03.2022
Secondary - undefined
Infant Jesus Academy
Primary - undefined
Infant Jesus Academy
Primary - undefined
Starglow of Academics and Arts
Bachelor of Science - Foreign Service
University of San Agustin
Training
- SEPTEMBER 23, 2019 Tellers Mock Up Training
- SEPTEMBER 16, 2019 Anti Money Laundering and Regulatory Awareness Briefing
- SEPTEMBER 16, 2019 NEO Personal Branding
- SEPTEMBER 26, 2019 NEO Information Security Awareness
- SEPTEMBER 16, 2019 NEO Operational Risk Management
- SEPTEMBER 20, 2019 NEO Security and Bank Frauds and Emergency Response Plan
- SEPTEMBER 16, 2019 Personal and Proactive
- AUGUST 30, 2019 Tax Amnesty Act of 2019 (RA 11213)
- DECEMBER 8, 2022 Anti Money Laundering/ Counter-Terrorism and Proliferation Financing Training
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