Hi, I’m
MITCHIKA JIG GUTIERREZ
Cavite City, Province Of Cavite
Summary
Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.
Overview
5
years of professional experience
Work History
BPI
Finance Admin Officer
04.2024 - Current
Job overview
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Created, prepared, and delivered reports to various departments.
SODEXO ONSITE PHILIPPINES
Billing and Collection Assistant
08.2022 - 03.2024
Job overview
- Strengthened client relationships with empathetic listening skills while discussing sensitive financial matters during collection efforts.
- Improved customer satisfaction by providing timely and accurate responses to inquiries regarding account balances and payment plans.
- Maintained detailed records of all collections activities, ensuring accurate reporting and compliance with company policies.
- Assisted management in developing new strategies for addressing common barriers faced during the collection process, improving overall efficiency as a result.
- Negotiated payment arrangements tailored to customer needs while maintaining company guidelines for debt recovery.
ROCKWELL LAND CORPORATION
Billing Assistant
06.2021 - 08.2022
Job overview
- Updated client account information to ensure accuracy in billing.
- Filed and scanned billing documents to streamline workflow.
- Coordinated with accounts receivable to track outstanding payments.
- Monitored billing schedules, meeting tight deadlines.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
NEXGEN TOWER
Encoder
11.2019 - 02.2020
Job overview
- Cross-checked entries against source documents to confirm correctness.
- Assisted in updating records to reflect changes in information.
- Inputted data into computer systems with attention to detail.
- Reviewed documents for accuracy and completeness before entry.
Education
CITY COLLEGE OF TAGAYTAYTagaytay, Province Of Cavite, Philippines
Bachelor of Science from Business Administration
01.2018
Skills
- Administrative support
- Microsoft Excel
- Payment posting
- Time management
- Invoice processing
- Collections
- Accounts receivable software
- Invoice generation
- Accounts reconciliation
- Payment allocation
- Aging report analysis
Timeline
Finance Admin Officer
BPI
04.2024 - Current
Billing and Collection Assistant
SODEXO ONSITE PHILIPPINES
08.2022 - 03.2024
Billing Assistant
ROCKWELL LAND CORPORATION
06.2021 - 08.2022
Encoder
NEXGEN TOWER
11.2019 - 02.2020
CITY COLLEGE OF TAGAYTAY
Bachelor of Science from Business Administration
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