MITCHIE NGO
MAMBURAO OCCIDENTAL MINDORO
Summary
Dynamic and results-oriented professional with extensive experience in administrative support and customer service, notably with the Local Government Unit Office of DILG. Demonstrated expertise in computer skills, including Google Cloud, and a proven ability to manage time efficiently. Excelled in streamlining operations, achieving significant improvements in efficiency. Skilled in communication, adept at fostering positive relationships across all organizational levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Local Government Unit Office of DILG
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Established secure filing systems for sensitive information.
- Assist in Monitoring the submission of monthly reports of Barangays regarding their compliances to different laws and policies;
- Encode checked reports of Barangays and the LGU thru google cloud;
- Consolidate and make reports;
- Receive communications from other offices;
- Routing of letters to other offices;
- Sending and Printing of emails;
- Provide secretariat services during conduct of meetings and trainings;
- Make purchase requests of office supplies and needed food and supplies during meetings and trainings;
- Filing and recording of communications and other office papers; and
- Assist the MLGOO during conduct of meetings and trainings;
CASHIER AND RECEPTIONIST
YAMAHA 3S MOTORACE MAMBURAO
08.2019 - 08.2021
- Assisted clients with inquiries and concerns.
- Guided customers to identify their needs.
- sales to achieve our target monthly.
- Handled cash transactions, check payments, and credit card charges accurately.
WORKING STUDENT CREW
Jollibee Restaurant
06.2012 - 01.2015
*Welcomed customers and assisted with queries.
* Addressed customer inquiries promptly
* Efficiently managed order processing
* Assisting in food preparation ensuring quality standards are met.
* Restocking food and beverage supplies maintaining inventory
* Supporting culinary team with efficient food prep and replenishment
* Executed necessary support functions.
Education
Bachelor of Science - IN INFORMATION TECHNOLOGY
STI College
STA MARIA BULACANBachelor of Science - IN INFORMATION TECHNOLOGY
OCCIDENTAL MINDORO STATE COLLEGE
BARANGAY TAYAMAAN MAMBURAO OCCIDENTAL MINDORO04-2019
Skills
- Customer service
- Computer skills ( MS Word, MS Excel, MS Power Point )
- Good Communication Skills
- Ability to work under pressure
- Ability to teach and learn
- Time Management
- Responsible
- Punctual
- Diligent
- Easily to cope with surroundings
- File organization
Certification
- Barangay 4 at 1 2nd Sem Assembly Guest Speaker. (November 9, 2024).
- Rollout Training On Strengthening Institutional Capacities Of Barangay Anti-Drug Abuse Councils (Sicap-Badac) V. 3.0 . (October 30, 2024).
- Basic Katarungang Pambarangay Training-Workshop. (October 1, 2024).
- Capacitating Urban Communities For Peace And Development (CUCPD) Program: Orientation, Consultation And Identification Of Development Gaps And Primary Issues Affecting The Vulnerable Sectors Of Society. (September 24, 2024).
- Strengthening The Role of Bantay Gubat. (September 11, 2024).
- IEC On Waste Segregation Bcds. (September 3, 2024).
- Gender and Development Training. (May 8-10, 2024) Baguio City.
- RBI Using Ict-Based Solutions. (November 4, 2022).
- Basic Computer Literacy And Records Management Training. (March 31, 2022).
- Devolution Transition Plan (DTP). (August 25, 2021).
- Cyber Security Caravan. (March 27, 2019).
Timeline
Administrative Assistant
Local Government Unit Office of DILG
08.2021 - Current
CASHIER AND RECEPTIONIST
YAMAHA 3S MOTORACE MAMBURAO
08.2019 - 08.2021
WORKING STUDENT CREW
Jollibee Restaurant
06.2012 - 01.2015
- Barangay 4 at 1 2nd Sem Assembly Guest Speaker. (November 9, 2024).
- Rollout Training On Strengthening Institutional Capacities Of Barangay Anti-Drug Abuse Councils (Sicap-Badac) V. 3.0 . (October 30, 2024).
- Basic Katarungang Pambarangay Training-Workshop. (October 1, 2024).
- Capacitating Urban Communities For Peace And Development (CUCPD) Program: Orientation, Consultation And Identification Of Development Gaps And Primary Issues Affecting The Vulnerable Sectors Of Society. (September 24, 2024).
- Strengthening The Role of Bantay Gubat. (September 11, 2024).
- IEC On Waste Segregation Bcds. (September 3, 2024).
- Gender and Development Training. (May 8-10, 2024) Baguio City.
- RBI Using Ict-Based Solutions. (November 4, 2022).
- Basic Computer Literacy And Records Management Training. (March 31, 2022).
- Devolution Transition Plan (DTP). (August 25, 2021).
- Cyber Security Caravan. (March 27, 2019).
Bachelor of Science - IN INFORMATION TECHNOLOGY
STI College
Bachelor of Science - IN INFORMATION TECHNOLOGY
OCCIDENTAL MINDORO STATE COLLEGE
Similar Profiles
John Lorenz ManilaJohn Lorenz Manila
COVID-19 Contact Tracer at DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT (DILG)COVID-19 Contact Tracer at DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT (DILG)
LITA ABDONLITA ABDON
Administrative Officer IV - SG 15 at Office of the City Mayor, Local Government Unit (LGU) Batangas CityAdministrative Officer IV - SG 15 at Office of the City Mayor, Local Government Unit (LGU) Batangas City
Maxene Mae FerrerMaxene Mae Ferrer
Student Intern at Local Government Unit of Bugallon - Budget OfficeStudent Intern at Local Government Unit of Bugallon - Budget Office