BENNALIE ALMARIO
City Of San Pedro, Laguna
Summary
Dynamic Sales Associate at ALT CORP. with a proven track record in service excellence and conflict resolution. Enhanced customer retention through effective relationship building and creative solutions. Skilled in prioritization and scheduling, ensuring minimal wait times and high satisfaction during peak hours. Committed to fostering a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
ALT CORP.
03.2022 - 03.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Front of House/Customer Service Cashier
Shakey's Pizza Philippines
01.2019 - 09.2019
- Provided accurate and efficient checkout process for customer satisfaction.
- Maintained clean and organized workspace to support operational flow.
- Enhanced customer loyalty with friendly and professional service.
- Assisted in inventory management to prevent stock discrepancies.
- Achieved positive feedback by delivering exceptional customer service.
- Managed customer queues during peak hours for efficient service.
- Handled cash transactions to maintain balanced register.
- Resolved customer inquiries to enhance service experience.
Education
Bachelor of Science - Computer Science
Laguna Science And Technology College
City Of San Pedro, Province Of Laguna, Philippines04-2020
Skills
- Service Excellence
- Effective Team Collaboration
- Prioritization and Scheduling
- Creative Solutions Development
Timeline
Sales Associate
ALT CORP.
03.2022 - 03.2025
Front of House/Customer Service Cashier
Shakey's Pizza Philippines
01.2019 - 09.2019
Bachelor of Science - Computer Science
Laguna Science And Technology College
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