Misha-el Corre

Uber Freight – November 2, 2021 to Present

• To ensure that customer shipments are delivered on time.
• Provide daily interaction and develop relationships with carriers.
• Provide assistance if driver wants to bid for the load.
• Provide assistance when their account is deactivated, suspended or inactive.

Uber Prio – August 25, 2020 to March 2, 2021

• Provide assistance to Driver who wants to sign up to Uber.
• Provide assistance as to why their account is not active.
• Provide assistance on getting trips.

Uber Eats – March 2, 2021 to June 13, 2021

• Provide assistance in getting orders done.
• Provide assistance in cancelling orders.
• Provide assistance in giving direction as for the address of the customer.
• Provide assistance in Trouble Shooting if there is problem with their app.

Unified Blue – June 15, 2021 to October 29, 2021

• Provides assistance to driver who wants to sign up to Uber.
• Provides assistance as to why they can’t get trips.
• Provides assistance as to why they can’t login to their account.

Solutran (Health Care) – December 16, 2019 to August 2, 2020

• Provide assistance in placing medicine order for the senior citizen.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.
• Updated account information to maintain customer records

Capital One (Fraud Transaction) January 21, 2019 to November 16, 2019

• Investigate customer activity post deposit to identify possible fraud.
• Evaluates risk to determine if account activity will be suspended due to fraud.
• Verifies legitimacy of business and customer provided information.
• Identifies known transaction fraud patterns associated with fraud rings.
• Identify and evaluate risk for multiple types of transaction fraud.

Macy’s Retail (Ramp Account) September 27, 2018 to January 5, 2019

· Provide an exceptional customer shopping experience online, customer is always the #1 priority.

· Assist customer in all aspects of total online fulfillment.

· Suggest additional merchandise to compliment customer selection.

Event Coordinator

• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Performed event coordination for larger parties and gatherings.

Cashier

· Handle cash transactions with customers

· Check the food and collect payments

· Issue receipts, refunds

· Pleasantly deal with customers to ensure satisfaction

Food Attendant

· Greet customers

· Assist customers with their orders.

· Ensure counters are clean, condiments station tidy, and side work is appropriately completed.

· Provide timely, pleasant, and polite service to customer.