Miriam c. micosa
Silang
Summary
Enthusiastic and reliable professional with three years of customer service experience, seeking a receptionist position to leverage strong communication, organizational, and problem-solving skills. Committed to creating a positive first impression and supporting smooth front desk operations in a dynamic office environment.
Overview
9
9
years of professional experience
Work History
Receptionist / Customer Service Representative
Acienda Designer Outlet
03.2022 - Current
- Greet and assist visitors, shoppers, and tenants in a courteous and professional manner.
- Answer incoming phone calls, direct them to the appropriate departments, or take messages.
- Respond to general inquiries regarding mall stores, promotions, events, directions, and amenities.
- Provide excellent customer service at all times while interacting with both internal and external customers.
Info/Admitting Staff
Silang Specialist Medical Center
10.2018 - 01.2019
- Input patient data into the hospital information system accurately and promptly.
- Register patients by collecting and verifying personal, insurance, and medical information.
On the job trainee
Days Hotel Tagaytay
01.2018 - 04.2018
On the job trainee
Blessed Genesis Travel Management & Consultancy, Inc.
04.2016 - 05.2016
Education
Bachelor of Science - International Travel & Tourism Management
Lyceum of the Philippines University – Cavite Campus
01.2018
Secondary Education -
New Life Christian School of Cavite
01.2014
Skills
- Customer service skills
- Computer literate
- Time management
- Teamwork and problem solving
- Excellent verbal and written communication skills
- Flexibility: being able to adapt to a new working environment
- Excellent verbal and written communication skills
- Flexibility: being able to adapt to a new working environment
References
- Jinky Jane U., Janda, Cabin Crew, +97466072161, Qatar Airways
- Mia Pauline, Ranque, HR-Admin, 0955-346-3252, Cavite Nagano Seiko
- Kriszia, Quiras, Verification Specialist, 0976-114-2504, CIBI Information Inc.
PERSONAL INFORMATION
- Age: 27
- Date of birth: MARCH 28, 1998
- Civil status: SINGLE
- Gender: FEMALE
- Height: 5'2
- Citizenship: FILIPINO
- EMAIL: mcmicosa28@gmail.com
Timeline
Receptionist / Customer Service Representative
Acienda Designer Outlet
03.2022 - Current
Info/Admitting Staff
Silang Specialist Medical Center
10.2018 - 01.2019
On the job trainee
Days Hotel Tagaytay
01.2018 - 04.2018
On the job trainee
Blessed Genesis Travel Management & Consultancy, Inc.
04.2016 - 05.2016
Bachelor of Science - International Travel & Tourism Management
Lyceum of the Philippines University – Cavite Campus
Secondary Education -
New Life Christian School of Cavite
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