Mira Augustine D. Notarte

Handles both billing and technical concerns.This provides flexibility to handle a variety of customer concerns and situations.

Managing and overseeing the billing processes for customers. Act as the point of contact for customers who have questions or concerns about their invoices. Also, providing support to customers who are experiencing technical issues with products and services they are using.

Responsible for overseeing and managing a team of agents who are handling customer support.

Keep the team motivated and engaged.

Keep track of their performance and made sure that they hit their target goal.

Assisted customers in placing orders or making changes to existing orders. Also provided updates and tracking of their orders.

Dealt cards, handles bets, and pays out winnings. Provides great customer service and ensures fair play