Mini Sayson Pimpollo
Sales And Service Officer
Las Pinas City
Summary
"I am seeking a challenging position that allows me to expand my skills while maintaining a healthy work-life balance. I am computer-savvy, with a positive attitude and strong analytical problem-solving abilities. With experience in managing data entry and documentation, I possess excellent organizational skills. Additionally, I have a solid understanding of processing payments and upselling through promotional deals."
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Sales and Service Officer
UnionBank of the Philippines
Richville Alabang Branch
05.2010 - Current
- Responsible for administration and efficient operation of the Banch delivery of platform services, account opening and cash management at branch level
- Serves as Customer Service Officer of the branch
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Coordinated closely with other departments to resolve complex client issues while maintaining professionalism at all times.
- Processing Suspicious Transaction Reports (STRs)
Sales And Service Assistant
Premier Development Bank
Dr A Santos Branch
07.2007 - 02.2010
- Bank Teller
- Customer Service Assistant
Education
Bachelor of Science - Business Administration
Dr. Felimon C. Aguilar Memorial College
Las Pinas City 06.2003 - 05.2007
Skills
Cross-selling
Reporting and documentation
Workflow management
Resiliency
Problem-solving aptitude
Customer service
Verbal and written communication
Decision-making
Multitasking
Attention to detail
Personal Information
- Place of Birth: Makati City
- Date of Birth: 07/15/86
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
Website
pimpollomini@gmail.com
Timeline
Sales and Service Officer
UnionBank of the Philippines
05.2010 - Current
Sales And Service Assistant
Premier Development Bank
07.2007 - 02.2010
Bachelor of Science - Business Administration
Dr. Felimon C. Aguilar Memorial College
06.2003 - 05.2007
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