Summary
Overview
Work History
Education
Skills
Certification
Languages
Gallup Cliftonstrengths Profile
Globesmart Profile
Personal Information
Awards
Timeline
Hi, I’m

Miller T. Perez

Las Pinas City
Miller T. Perez

Summary

With over 14 years of experience as a Software Quality Engineer, I am passionate about delivering high-quality products and solutions that meet the needs and expectations of the end users, clients, and stakeholders. I am currently leading the transformation of testing into a continuous and efficient end-to-end quality engineering function at Accenture, one of the world's leading professional services companies. In my current role, I have evolved more predictive and intelligent testing approaches based on automation and innovative testing products and solutions, significantly improving control, accuracy, and integrity. I have also strategized and led the accessibility assessment for a client, and managed a team composed of people with disabilities (PWDs), demonstrating my commitment to inclusion and diversity. Additionally, I have overseen the procurement of test devices and the certification journey of my team members for CPACC, GCP ACE, Salesforce Associate and ISTQB, enhancing our capabilities and credibility in the field of quality engineering.


Engineering professional with strong background in project management, design, and analysis. Highly skilled in utilizing technical tools and methodologies to drive innovation and efficiency. Known for collaborative teamwork, adaptability, and results-oriented approach. Recognized for problem-solving abilities and effective communication within multidisciplinary teams.

Overview

14
years of professional experience
1
Certification

Work History

Accenture

Software Quality Engineering Associate Manager
10.2021 - Current

Job overview

  • Company Overview: one of the world's leading professional services companies.
  • Lead the transformation of testing into a continuous and efficient end-to-end quality engineering function through the use of quality processes, tools, and methodologies, significantly improving control, accuracy, and integrity
  • Evolved more predictive and intelligent testing approaches based on automation and innovative testing products and solutions
  • Strategized accessibility assessment for a client, and lead a team composed of people with disabilities (PWDs)
  • Had oversight on team's certification journey: CPACC and GCP ACE
  • Managed procurement of test devices
  • One of the world's leading professional services companies.

RCG Global Services

Senior Software Quality Assurance Engineer
07.2016 - 10.2021

Job overview

  • Company Overview: E-commerce
  • Client: Chicos FAS (US) http://chicosfas.com
  • Projects: Amazon Pay, Credit Card Tokenization, Chatmeter Store Pages
  • Created and executed functional, regression, and integration test cases for multiple e-commerce sites
  • Tested credit card transactions with 3rd party Worldpay
  • Works on a ratio of 1 tester is to 10 developers
  • Performed Google Analytics & Tag Manager tests
  • Ran accessibility tests
  • Client: One Call Care Management (US) https://onecallcm.com/ Industry: Healthcare Project: Healthcare Insurance Claim & Referral Invoicing System
  • Managed test data creation via back-end through SQL scripts, and via front-end through third-party requests
  • Client: Disney Parks & Resorts (US) https://disneyvacationclub.disney.go.com/ Industry: Hospitality Project: Disney Vacation Club
  • Created and executed test cases for new application features, enhancements, and defect fixes for a web-based invoicing application with third-party dependency in certain workflow
  • Invoicing application tested integrates to several web-based applications and desktop applications
  • Ran regular regression test considering both front-end and back-end
  • User stories tested include marketing and member's financial transaction web pages, which are available in both English and Japanese
  • E-commerce

KFORCE GLOBAL SOLUTIONS INC.

Software Quality Assurance Analyst
04.2015 - 07.2016

Job overview

  • Client: Macquarie Bank (Australia) https://www.macquarie.com
  • Projects: Request Center, Windows Server Decommission Phase 2, Business Continuity Process, Hong Kong Data Centre - Non-Standard Service Request Form
  • Cloud & Infrastructure Automation: Automated Deployment of Virtual Servers (Windows, Linux) and Databases (SQL, Oracle)
  • Automated Resource Actions (Update CPU & Memory, Decommission)
  • Industry: Infrastructure Automation
  • Transferred by management from Request Center project to a high-risk project, Cloud & Infrastructure Automation
  • Pioneered the use of Visual Management Board for deliverables in Cloud & Infrastructure Automation
  • Managed to meet test deliverables even with few available requirements documentation in an agile project

COGNIZANT TECHNOLOGY SOLUTIONS INC.

Richmedia Quality Assurance Analyst
10.2014 - 04.2015

Job overview

  • Client: Confidential (US & Argentina)
  • Industry: Advertising
  • Project: Ad Manager
  • Nominated from Desktop Platform team (testing desktop ads only) to join HTML 5 team (testing multi-platform ads) among more than 50 testers
  • Usually assigned with top-tier advertisements in Platforms team
  • Commended for creating testing checklists to increase turnaround time for tasks

ICOMTEQ SOLUTIONS INC.

Software Quality Assurance Analyst
09.2011 - 08.2014

Job overview

  • Client: CDS Legal (US) https://cdslegal.com/ Industry: Law Project: Nytrix/Juris eDiscovery & Analytics
  • Awarded as the most outstanding QA analyst for year 2013 from a team of 24
  • Ranked topnotch in Six Sigma Diagnostic exam conducted in the whole company
  • Entrusted to lead the testing for Metadata Processing module
  • Commended for researching open-source testing tools

ICOMTEQ SOLUTIONS INC.

Client Services Supervisor
09.2011 - 12.2012

Job overview

  • Client: CDS Legal (US) https://cdslegal.com/ Industry: Law Project: Nytrix/Juris eDiscovery & Analytics
  • Appointed as one of 3 supervisors, even as the only fresh graduate from a team of 13
  • Consulted by other teams for the establishment of their team wiki via Confluence
  • Commended for detail-specific reply to clients

Education

New Era University

Bachelor of Science from Business Administration, Major in Marketing
01.2011

University Overview

Skills

  • Customer Requirements
  • Custom Software
  • Business Case Preparation
  • Technical analysis
  • Usability Testing
  • Salesforce Testing
  • Agile Program Management & Testing
  • Software Quality Assurance
  • SQL
  • Requirements Analysis
  • JIRA
  • User Acceptance & Regression Testing

Certification

  • Lean Six Sigma Fundamentals
  • WAI0.1x: Introduction to Web Accessibility
  • Salesforce Certified Associate
  • New Product Name: Contributor Certificate

Languages

English
Filipino

Gallup Cliftonstrengths Profile

Gallup Cliftonstrengths Profile
  • Learner
  • Focus
  • Analytical
  • Responsibility
  • Relator
  • Discipline
  • Activator
  • Self-Assurance
  • Achiever
  • Command

Globesmart Profile

Globesmart Profile
Moderately interdependent, True, In the middle between Risk and Certainty, True, Moderately relationship-oriented

Personal Information

Personal Information
Title: Software Quality Engineering Associate Manager

Awards

Awards
  • Most Outstanding Employee of Year, 2013-01-01
  • Champion, De La Salle University Marketing Approach to National Development Phase 3, 2013-01-01
  • Champion, 16th National Marketing Week Case Analysis, 2013-01-01
  • Champion, CBEA Week Team Debate Cup, 2013-01-01
  • Finalist, Top 180 Nationwide, Marketing Professional students, 2013-01-01

Timeline

Software Quality Engineering Associate Manager
Accenture
10.2021 - Current
Senior Software Quality Assurance Engineer
RCG Global Services
07.2016 - 10.2021
Software Quality Assurance Analyst
KFORCE GLOBAL SOLUTIONS INC.
04.2015 - 07.2016
Richmedia Quality Assurance Analyst
COGNIZANT TECHNOLOGY SOLUTIONS INC.
10.2014 - 04.2015
Software Quality Assurance Analyst
ICOMTEQ SOLUTIONS INC.
09.2011 - 08.2014
Client Services Supervisor
ICOMTEQ SOLUTIONS INC.
09.2011 - 12.2012
New Era University
Bachelor of Science from Business Administration, Major in Marketing
Miller T. Perez