Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Miles Angelica Fortun

Butuan City
Miles Angelica Fortun

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working; to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ward clerk position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
years of professional experience
3
years of post-secondary education

Work History

Butuan Medical Center
Butuan City

Emergency/Ward Clerk
09.2021 - 10.2022

Job overview

  • Documented latest information in computer system and printed paperwork.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Filled out records, staffing sheets and patient documents.
  • Organized paperwork for doctors, nurses and patients.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy Emergency/Ward and Out-Paient department.
  • Stored and retrieved permanent records on daily basis.
  • Maintained current and accurate medical records for patients.
  • Managed incoming calls and directed to appropriate department.
  • Transcribed doctors' medication orders, lab test requests, and care plans.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Processed patient bills and payments, double checking information for accuracy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Processed lab paperwork and requests according to physicians' orders.

Healthy Smile
Butuan City

Dental Secretary
01.2021 - 05.2021

Job overview

  • Helped patients complete necessary medical forms and documentation.
  • Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Conducted communications and transactions with patients and visitors to foster positive experience.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Managed patient billing processes for timely, accurate payments.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Education

PECIT
CAPITOL-BONBON ROAD, BUTUAN CITY

Bachelor of Science from BUSINESS ADMINISTRATION IN MARKETING MANAGEMENT
06.2017 - 04.2020

University Overview

CARAGA STATE UNIVERSITY
AMPAYON, NATIONAL HIGHWAY, BUTUAN CITY

from TEACHER'S CERTIFICATE PROGRAM
07.2023 - 07.2023

University Overview

  • Completed my second course in the Teacher's Certificate Program.

Skills

Paperwork coordination

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Timeline

CARAGA STATE UNIVERSITY
from TEACHER'S CERTIFICATE PROGRAM
07.2023 - 07.2023
Emergency/Ward Clerk
Butuan Medical Center
09.2021 - 10.2022
Dental Secretary
Healthy Smile
01.2021 - 05.2021
PECIT
Bachelor of Science from BUSINESS ADMINISTRATION IN MARKETING MANAGEMENT
06.2017 - 04.2020
Miles Angelica Fortun