Open To Work
MILDRED M. POTENCIANO
Davao City
Work Preference
Summary
To obtain a position in a setting that will enhance my professional skills in a dynamic and fast paced workplace.
Astute, exceptionally dedicated, and highly accomplished professional with solid experience in healthcare and nursing management. Reliable, ethical healthcare provider with the ability to stay calm and intervene during crises, facilitates groups and educational seminars, and collaborates with multidisciplinary teams. Sensible healthcare professional who works collaboratively under tight deadlines to meet the goals of the organization. Effective motivator, communicator, and advocate with inherent ability to manage all personalities, diffuse stressful situations, proactively resolve issues, meet and achieve challenging goals and objectives. A friendly and courteous individual who has exceptional communication skills and ability to network with others. A strategic and decisive thinker who thrives in a fast-paced environment. Fully committed to the highest standard of nursing care and professional excellence.
Overview
20
20
years of professional experience
Work History
Dialysis Nurse
Nephromed Asia Dialysis Center
02.2025 - 12.2025
- Treatment Administration: Set up, operate, and monitor dialysis machines, connecting and disconnecting patients, and adjusting settings as needed.
- Patient Assessment: Assess patients before, during, and after treatment, checking vital signs, fluid status, and response to dialysis.
- Monitoring & Intervention: Watch for adverse reactions or complications (like blood pressure drops) and provide immediate interventions or escalate care.
- Patient & Family Education: Teach patients and families about kidney disease, treatment procedures, medications, diet, and self-care for home dialysis.
- Documentation & Communication: Maintain detailed records, communicate with nephrologists and the care team (dietitians, social workers) about patient status.
- Equipment & Environment: Prepare and maintain dialysis machines, ensure the unit is stocked, and uphold sterile conditions to prevent infection.
- Emotional Support: Offer comfort and reassurance to patients undergoing long, demanding treatments.
- Quality Improvement: Participate in data collection for unit quality assurance and implement best practices.
- Essential Skills: Strong attention to detail and ability to work under pressure. Excellent communication and interpersonal skills. Proficiency with dialysis technology and electronic health records (EHR). Leadership and teamwork.
- Work Environment: Involves long, physically and mentally demanding shifts on your feet. Requires continuous learning and adaptation to new technologies and best practices.
District Hospital Nurse
City Health of Davao
01.2021 - 03.2023
- Serves patients by visiting homes; determining patient and family needs; developing health care plans; providing nursing services and treatments; referring patients with social and emotional problems to other community agencies.
- Helps the community health care team by coordinating assessment, planning, and providing of needed health and related services; participating in case conferences with physicians, hospital and rehabilitative personnel, and representatives of other agencies.
- Provides health information by instructing family in care and rehabilitation of patients; maintaining health and prevention of disease for family members; teaching home nursing, maternal and child care; providing instructions in other subjects related to individual and community welfare.
- Safeguards health of children by participating in child health conferences, school health; providing group instruction for parents; conducting immunization programs.
- Arranges convalescent and rehabilitative care of sick or injured persons by cooperating with families, community agencies, and medical personnel.
- Improves quality results by studying, evaluating, and recommending changes in processes; implementing changes.
- Keeps vehicle and equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Documents actions by completing forms, reports, logs, and patient records.
- Avoids legal challenges by complying with legal requirements; keeping patient information confidential.
- Updates public health job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances public health department and city reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Public Health Associate
DEPARTMENT OF HEALTH
Davao City
07.2019 - 01.2021
- Participate in the development of health-related programs and strategies.
- Assist in the preparation of project proposals, plans, health promotion and communication materials and other related documents.
- Assist in the collection and validation of health-related data/information.
- Participate in the analysis of health-related data/information.
- Assist in the encoding/updating of data/information in the established DOH information Systems.
- Submit health reports/data/information to DOH Regional Office and Central Office.
- Philippines Davao Region
Account Associate
VXI GLOBAL HOLDING
10.2015 - 03.2016
- Issue monthly customer statements.
- Update customer files with issued invoices.
- Process credit memos.
- Update the customer master file with contact information.
Ortho Medical Secretary
ZAMBOANGA MEDICAL PENINSULA
06.2014 - 09.2015
- Prepare patients for examination, escort them to the treatment room and be present during examination/treatment to assist the physician in treatment procedures.
- Answer incoming telephone calls, greet patients, entertain inquiries, and facilitate correspondence with regards to their treatment in the clinic.
- Liaise with the orthopedics in booking patients’ appointments facilitate smooth flow of operations.
- Collect results of patients’ tests from the laboratory, sort them out and make them available to the orthopedics before he/she attends to patients.
- Record medical histories and vital signs of patients by carrying out proper check up on them before consultation with the physician.
- Sterilize equipment before and after treatment and properly dispose used containers and items to avoid infection.
- Supervise drug refills and place supply orders as directed by the orthopaedics, and inspect delivered items for durability to avoid the use of substandard or expired products.
- Explain medication instruction to patients based on orthopaedics prescription and advise them on special diets to fasten their recovery.
- Fill insurance information, inspect insurance authorizations and provide officials with accurate information of patients’ health.
- Clean the treatment room to avoid infection, and get it ready after use for the treatment of other patients.
- Create and fill patients’ chart with relevant and current information about their health condition, and update chart with changes and progress in patients’ health.
- Monitor patients’ recovery process, inform the orthopedics of observations, and recommend changes in unresponsive treatment techniques.
- Maintain communication with patients after treatment to monitor their progress and suggest continuous treatment in the event of a relapse.
Beauty and Slimming Therapist/Receptionist
HORIZON FITNESS
06.2012 - 05.2014
- Hair Laser Removal.
- Facial Treatment.
- Doing phone calls to follow up scheduled treatment of the client.
- Endorsing/ selling healthy products to client.
- Physical fitness trainer.
- (Oman)
Marketing Representative
GLOBAL PINOY ZAMBOANGA CITY
Zamboanga City
04.2011 - 04.2012
- Campaign Execution: Develop and implement marketing strategies, promotional campaigns, and advertising materials.
- Market Research: Analyze market trends, competitor activity, and consumer preferences to identify opportunities.
- Brand Promotion: Increase brand awareness through digital content, social media management, and in-person events or demonstrations.
- Sales Collaboration: Work closely with sales teams to generate leads, align messaging, and meet sales goals.
- Performance Analysis: Monitor and analyze marketing campaign metrics to report on ROI and effectiveness.
- Customer Engagement: Interact with clients to gather feedback and build relationships.
CIUDAD MEDICAL PHILHEALTH SECTION
10.2010 - 04.2011
- Claims Review and Evaluation: Receives, examines, and evaluates claims for payment of various benefits, ensuring that claims are valid and in compliance with guidelines.
- Medical Necessity Verification: Evaluates clinical data to approve or deny medical treatments, surgeries, or medical equipment requests.
- Accreditation Assistance: Reviews applications for accreditation of health care professionals and facilities.
- Appeals Evaluation: Reviews and evaluates appeals on denied claims, submitting recommendations for review.
- Quality Assurance: Ensures that all claims are evaluated within the medical guidelines and policies of the Corporation.
- Policy Advising: Advises medical providers, claimants, and others on rules, procedures, and policies concerning the insurance program.
NAIMI MANPOWER SERVICES CORP
08.2008 - 08.2010
- HR dealing with the office staff.
- Recruiting people out of town.
- Orients client in benefits/ departure.
- Provide counsel assistance to employees at all levels in accordance with the company’s policies and procedures as well as relevant legislation.
- To facilitate / support the development of the team members.
- Ensures appropriate communication at all staff levels.
- Provide active support in the selection of Recruitment agencies which meet the corporate standard.
- To maintain and develop HR policies.
- Ensure a motivational climate in the organization, including adequate opportunities for career growth and development.
- Administer all employee benefit programs with conjunction with the finance and administration department.
- Responsible for overall centralized HR administration function.
- Counselling and Guidance cell-provide support to Manager in case of disciplinary issues.
Volunteer Staff Nurse
BASILAN COMMUNITY HOSPITAL
04.2006 - 06.2008
- Maintain accurate, detailed reports and records.
- Monitor, record and report symptoms and changes in patients' conditions.
- Record patients' medical information and vital signs.
- Modify patient treatment plans as indicated by patients' responses and conditions.
- Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.
- Order, interpret, and evaluate diagnostic tests to identify and assess a patient's condition.
- Monitor all aspects of patient care, including diet and physical activity.
- Direct and supervise less skilled nursing/health care personnel, or supervise a particular unit on one shift.
- Prepare patients for, and assist with, examinations and treatments.
- Observe nurses and visit patients to ensure that proper nursing care is provided.
- Assess the needs of individuals, families and/or communities, including assessment of individuals' home and/or work environments to identify potential health or safety problems.
- Instruct individuals, families and other groups on topics such as health education, disease prevention and childbirth, and develop health improvement programs.
- Prepare rooms, sterile instruments, equipment and supplies, and ensure that stock of supplies is maintained.
- Inform physician of patient's condition during anesthesia.
- Deliver infants and provide prenatal and postpartum care and treatment under obstetrician's supervision.
- Administer local, inhalation, intravenous, and other anesthetic.
Education
Bachelor of Science - Nursing
Western Mindanao State University
Associate - Health Science Education
Basilan State College
Secondary -
Basilan National High School
Elementary -
Isabela East Central Elementary School
Skills
- Excellent oral and written communication skills
- Critical thinking
- Computer literate
- Microsoft Office
- PowerPoint
- Quick learner
- Innovative
- Resourceful
- Ability to work in a dynamic environment
- Multi-tasking
- Self-directed
- Commitment to service
Clinical Rotation Experience
- Zamboanga City Medical Center, Medical-Surgical, Pediatrics/OB, Orthopedics, Psychiatrics, ER, OR, Treatment/Injection, Hemo Dialysis
- Camp Navarro General Hospital, All Services
- Zamboanga Sibugay Provincial Hospital, All Services
- Villa Memorial Hospital, All Services
- Zamboanga Peuriculture Maternity Hospital, All Services
Community Health Experience
- Pasobolong Sanitarium Center, Community Health Nursing
- Talon-Talon Health Center, Community Health Nursing
- Sanggali Health Center, Community Health Nursing
- Putik Health Center, Community Health Nursing
Seminars Training Attended
- Advanced Cardio-Pulmonary Resuscitation, 08/01/25
- Basic Life Support, 07/01/25
- Finishing Course For A Call Center Agent (TESDA), 06/15/09 - 07/15/09
Languages
- Filipino
- Tausog
- Chavacano
- Bisaya
- English
- Filipino
- Tausog
- Chavacano
- Bisaya
Highest Educational Attainment
Bachelor of Science in Nursing, Western Mindanao State University, 03/01/06
Personal Information
- Age: 42
- Citizenship: Filipino
- Date of Birth: 09/30/83
- Marital Status: Married
- Religion: Catholic
- Place of Birth: Basilan
Timeline
Dialysis Nurse
Nephromed Asia Dialysis Center
02.2025 - 12.2025
District Hospital Nurse
City Health of Davao
01.2021 - 03.2023
Public Health Associate
DEPARTMENT OF HEALTH
07.2019 - 01.2021
Account Associate
VXI GLOBAL HOLDING
10.2015 - 03.2016
Ortho Medical Secretary
ZAMBOANGA MEDICAL PENINSULA
06.2014 - 09.2015
Beauty and Slimming Therapist/Receptionist
HORIZON FITNESS
06.2012 - 05.2014
Marketing Representative
GLOBAL PINOY ZAMBOANGA CITY
04.2011 - 04.2012
CIUDAD MEDICAL PHILHEALTH SECTION
10.2010 - 04.2011
NAIMI MANPOWER SERVICES CORP
08.2008 - 08.2010
Volunteer Staff Nurse
BASILAN COMMUNITY HOSPITAL
04.2006 - 06.2008
Bachelor of Science - Nursing
Western Mindanao State University
Associate - Health Science Education
Basilan State College
Secondary -
Basilan National High School
Elementary -
Isabela East Central Elementary School