Milcah M. Aquino
Quezon City
Summary
Experienced with talent acquisition, employee relations, and policy development. Utilizes strategic HR practices to enhance organizational efficiency and employee satisfaction. Knowledge of performance management and regulatory compliance.
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
8
8
years of professional experience
Work History
HR Manager
1 Prestige Telecommunication Repair and Services
01.2021 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
ADMINISTRATIVE ASSISTANT
ONE PRESTIGE
01.2020 - 12.2020
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
FREELANCE TUTOR
Relativeservices
01.2019 - 11.2020
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
ON-THE-JOB TRAINEE
NATIONAL CENTER FOR MENTAL HEALTH
01.2018 - 12.2018
- Attended training courses to build understanding of processes, techniques, and industry.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Participated in industry workshops and seminars, continuously expanding professional knowledge and skills.
ON-THE-JOB TRAINEE
DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS
07.2018 - 11.2018
- Supported departmental tasks to increase understanding of industry processes.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Interacted with customers under supervision to support operational objectives.
ON-THE-JOB TRAINEE
NEW ERA UNIVERSITY GUIDANCE OFFICE
01.2017 - 12.2017
- Supported departmental tasks to increase understanding of industry processes.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Filled out timesheets and paperwork according to identified requirements.
- Maintained comprehensive records of student interactions, tracking progress over time to inform ongoing support strategies.
- Evaluated data trends related to student behavior patterns which informed preventive measures taken by the school administration.
ON-THE-JOB TRAINEE
NEW ERA UNIVERSITY SPECIAL EDUCATION DEPARTMENT
01.2017 - 12.2017
- Partnered with parents and guardians to develop strategies for supporting their child''s learning at home, enhancing overall student success.
- Increased student engagement by incorporating hands-on activities and real-world examples in lesson plans.
- Improved student reading comprehension and fluency through targeted interventions and small group instruction.
- Served as a liaison between special education services, general education teachers, and families to ensure ongoing collaboration and communication regarding student needs.
Education
Bachelor of Science - Psychology
New Era University
Quezon City, Metro Manila, Philippines07-2020
Skills
- HR policies and procedures
- Payroll administration
- Administrative support
- Microsoft Excel
- Problem-solving skills
- Leadership qualities
- HR processes
- Creative thinking
- Office administration
- Computer proficiency
Timeline
HR Manager
1 Prestige Telecommunication Repair and Services
01.2021 - Current
ADMINISTRATIVE ASSISTANT
ONE PRESTIGE
01.2020 - 12.2020
FREELANCE TUTOR
Relativeservices
01.2019 - 11.2020
ON-THE-JOB TRAINEE
DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS
07.2018 - 11.2018
ON-THE-JOB TRAINEE
NATIONAL CENTER FOR MENTAL HEALTH
01.2018 - 12.2018
ON-THE-JOB TRAINEE
NEW ERA UNIVERSITY GUIDANCE OFFICE
01.2017 - 12.2017
ON-THE-JOB TRAINEE
NEW ERA UNIVERSITY SPECIAL EDUCATION DEPARTMENT
01.2017 - 12.2017
Bachelor of Science - Psychology
New Era University
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