Mikki Ishizaki
Dasmariñas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Team Leader
PARK HYATT HANAZONO JAPAN
04.2023 - 04.2024
- Supervise scheduled shifts
- Train and develop new colleagues
- Manage the floor by assigning job task to coworkers
- Ensures proper cleanliness of the side station or whole restaurant throughout the service
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Operating POS System
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Server
PARK HYATT HANAZONO JAPAN
06.2022 - 04.2023
- Escort customers to their tables and ensures they are seated comfortably
- Presents the menu to customers
- Inform patrons the restaurant`s daily specials
- Serve food and beverage promptly
- Ensure that the customers are enjoying their meals or that they do not have any problem with their food
Server
YAWARAGI NO SATO YADOYA JAPAN
07.2019 - 09.2021
- Greeted all guests in a courteous and respectable way
- Mainly responsible on taking orders and serving food to customers
- Cleaned tables and floors of dining area, ensuring that customers enjoyed a pleasant hygienic dining experience
Education
Bachelor of Science in Tourism Management, Tertiary -
De La Salle University - Dasmariñas
01.2013 - 05.2018
Secondary - undefined
Congressional National High School - Dasmarinas
Dasmariñas City, Cavite 01.2009 - 05.2013
Elementary - undefined
Dasmarinas Elementary School- Dasmarinas
Dasmarinas City, Cavite 01.2007 - 05.2009
Skills
Certification
TESDA Travel Services NCII
Personal Information
- Place of Birth: Malay Aklan
- Date of Birth: 02/05/1997
- Nationality: Japanese
- Marital Status: Single
- Religion: Roman Catholic
References
- Mr. Deogracias Esplanada, MSTM, Faculty, CTHM, DLSU-D, De La Salle University - Dasmariñas, +63 917-209-9709
- Mr. Muneyuki Gotoh, Manager, Yawaragi no Sato Yadoya Japan, Yufuin Oita, Japan, +81-977-28-2828
- Robin Yang, Manager, Food and Beverage, robin.yang@hyatt.com, 328-47, Aza Iwaobetsu, Kutchan-cho, Abuta Gun, Hokkaido
Extracurricular Activities
Educational Tour in Boracay 16 March 2013 Educational Tour in Palawan 24 - 27 February 2015 Educational Tour in Cebu and Bohol October 2014 Educational Tour in Bicol Region 17 - 21 January 2014 Educational Tour in Cavite 3 August 2013
Training
- Via Ph. - Flight Raja Travels Pvt. Ltd., 02/01/2017, 05/31/2017, 250
- Shipboard Training-Oceanlink Institute 2GO Travel, 05/01/2017, 05/31/2017, 150
- Sabre Global Distribution System, 03/01/2017, 03/31/2017, 150
- Event Organizer, The 3rd Young Filipino Tourism Advocates Power Conference, 09/01/2016, 09/30/2016, SMX Convention Center, Pasay, Manila
- Government Service Insurance System, Pasay City, 04/01/2015, 07/31/2015, 300
- Museo De La Salle University-Dasmariñas, Cavite, 09/01/2014, 10/31/2014, 30
Timeline
Team Leader
PARK HYATT HANAZONO JAPAN
04.2023 - 04.2024
Server
PARK HYATT HANAZONO JAPAN
06.2022 - 04.2023
Server
YAWARAGI NO SATO YADOYA JAPAN
07.2019 - 09.2021
Bachelor of Science in Tourism Management, Tertiary -
De La Salle University - Dasmariñas
01.2013 - 05.2018
Secondary - undefined
Congressional National High School - Dasmarinas
01.2009 - 05.2013
Elementary - undefined
Dasmarinas Elementary School- Dasmarinas
01.2007 - 05.2009
TESDA Travel Services NCII
Amadeus Training Certificate
Sabre Global Distribution System
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