Mikee HISTORIA
Sitio Canumay, Labogon, Mandaue City, Cebu
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Accenture
Filinvest Towers, 5th Floor Cebu I.T. Park, W Geonzon St, Cebu City, 6000 Cebu
12.2020 - Current
Customer Service Associate
Firstsource Solutions Limited
3F Skyrise 1, Cebu IT Park, Apas, Cebu City
04.2017 - 11.2020
Education
Bachelor of Science - Business Administration And Management
Royal Christian College
M.C Briones St., Mandaue City, Cebu03-2017
Skills
- Complex Problem-Solving
- Product Knowledge
- Customer Service
- Complaint Handling
- Inbound and Outbound Calling
- Customer Relationship Management (CRM)
- Problem Resolution
- Team Collaboration
- Technical Skills
PERSONAL INFORMATION
- Birth Date : December 19, 1996
- Age : 27
- Religion : Roman Catholic
- Civil Status : Single
- Citizenship : Filipino
LANGUAGES
Filipino
English
Cebuano
CHARACTER REFERENCE
Loida Navarro | Team Lead
Accenture Inc.
09154814003
Jonathan Viado | Team Lead
Accenture Inc.
09398335143
Edina Vesera | Trainer
Sykes Asia Inc.
09358641023
Timeline
Customer Service Associate
Accenture
12.2020 - Current
Customer Service Associate
Firstsource Solutions Limited
04.2017 - 11.2020
Bachelor of Science - Business Administration And Management
Royal Christian College
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