Mike Elesterio
Iba, Province Of Zambales
Overview
18
18
years of professional experience
Work History
Private Caregiver
Saeed Abdullah Gaith Alshamsi
07.2024 - Current
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Provided safe mobility support to help patients move around personal and public spaces.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Educated family members about caregiving techniques for continuity of care during caregiver absences or transitions between shifts.
- Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
FOH Staff Member/Junior Bartender
Vibes Events
07.2022 - 06.2024
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Utilized time management skills effectively during peak hours to ensure all guests received prompt and attentive service.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for patrons.
- Participated in team meetings, offering constructive feedback and suggestions for continuous improvement of operational processes and guest experiences.
- Implemented upselling techniques to increase average check size while still prioritizing guest satisfaction.
- Developed rapport with regular customers by remembering their preferences and engaging them in friendly conversation.
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Supported other FOH staff members during busy times by offering assistance where needed, fostering a collaborative environment for all employees to thrive in.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Established welcoming atmosphere by greeting each guest warmly.
Sales Attendant
Abu Dhabi National Oil Company, ADNOC
03.2017 - 06.2022
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Leveraged strong multitasking abilities to manage multiple tasks simultaneously without compromising on service quality or efficiency levels.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Machine Operator /Scrapper
Bayanihan Bottling Inc.
01.2007 - 03.2017
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Collaborated with team members to optimize production processes and improve overall performance.
Education
High School Diploma -
ZAMBALES National Highschool
Iba, Province Of Zambales, Philippines03-2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
Timeline
Private Caregiver
Saeed Abdullah Gaith Alshamsi
07.2024 - Current
FOH Staff Member/Junior Bartender
Vibes Events
07.2022 - 06.2024
Sales Attendant
Abu Dhabi National Oil Company, ADNOC
03.2017 - 06.2022
Machine Operator /Scrapper
Bayanihan Bottling Inc.
01.2007 - 03.2017
High School Diploma -
ZAMBALES National Highschool
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