Mikaela Michelle Tadeo
Customer Service Representative
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Technical Support and Sales Representative
VXI Panorama Recruitment Center
Quezon City, NCR (MNL)
03.2022 - 04.2023
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
Bachelor Of Science - Tourism And Travel Management
STI College Cubao
Cubao P. Tuazon 07.2021 - 11.2021
Skills
Technical support and assistance
Excellent people skills
Strong communication and interpersonal skills
Relationship building
Flexible and Adaptable
Problem-Solving
Decision-Making
Cultural Awareness
Attention to Detail
Planning and Coordination
Analytical and Critical Thinking
Teamwork and Collaboration
Timeline
Technical Support and Sales Representative
VXI Panorama Recruitment Center
03.2022 - 04.2023
Bachelor Of Science - Tourism And Travel Management
STI College Cubao
07.2021 - 11.2021