Hi, I’m
Mika Jantoc
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
11
years of professional experience
Work History
Borromeo Motoring Group (Ford)Alabang, Muntinlupa
Cashier
09.2025 - Current
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Hallow Ridge Golf CourseSan Pedro, Province Of Laguna, Philippines
Cashier
01.2021 - 10.2023
Job overview
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Mightea WingsSan Pedro, Province Of Laguna, Philippines
Cashier
09.2020 - 10.2021
Job overview
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Acted as an ambassador for the restaurant brand, providing information about menu offerings and upcoming promotions when appropriate.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
Enchanted KingdomSanta Rosa, Province Of Laguna, Philippines
Restaurant Cashier/Entertainer
07.2017 - 01.2018
Job overview
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Participated in regular employee meetings to share ideas on improving front-of-house processes and procedures.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Contributed creative ideas for new show concepts during brainstorming sessions with fellow performers or event planners.
- Received coaching to refine skills and abilities.
- Created fun and animated skits aligned with company mission and values for guest enjoyment.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Performed themed sets and shows with minimal repetition to provide original content for returning guests.
Japan Homes CenterSan Pedro, Province Of Laguna, Philippines
Cashier
05.2015 - 11.2015
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
San Pedro Relocation Center National High School
High School Diploma
03-2014
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Payment collection
POS systems
Product restocking
Product recommendations
Drawer balancing
Returns processing
Customer service excellence
Customer relations
Money handling
Cleaning and sanitizing
Cash management
Personal Information
Timeline
Cashier
Borromeo Motoring Group (Ford)
09.2025 - Current
Cashier
Hallow Ridge Golf Course
01.2021 - 10.2023
Cashier
Mightea Wings
09.2020 - 10.2021
Restaurant Cashier/Entertainer
Enchanted Kingdom
07.2017 - 01.2018
Cashier
Japan Homes Center
05.2015 - 11.2015
San Pedro Relocation Center National High School
High School Diploma