Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Alberto Presillas

Taguig City

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and collaborative within a team environment to achieve shared goals.

Overview

4
4
years of professional experience

Work History

KYC Operations Analyst

Citi
08.2024 - Current
  • Reviewed client profiles and documentation to ensure compliance with local regulations and internal standards
  • Managed and updated KYC records in alignment with policy requirements and deadlines
  • Coordinated with clients to obtain necessary documentation and avoid record expiration
  • Oversaw the end-to-end KYC process, including monitoring of expiring records, managing Appendix approval workflows, and supporting remediation planning
  • Applied strong risk assessment and ethical judgment to ensure business decisions aligned with regulatory expectations, while escalating and transparently reporting any identified control issues

Forex Trader

Self-Employed
10.2023 - 10.2024
  • Generated profits by adhering to strict money management rules and maintaining emotional discipline during volatile markets.
  • Managed risk exposure for maximum returns by using disciplined stop-loss orders and position sizing procedures.
  • Trading systems have been optimized by conducting backtesting processes on a regular basis to validate strategies.
  • Enhanced decision-making process through diligent preparation of daily market reports and chart analysis.

KYC / AML Analyst

PwC South East Asia Consulting
12.2023 - 08.2024
  • Conducted due diligence and enhanced reviews on client accounts
  • Supported KYC onboarding and refresh processes for new and existing clients
  • Assessed customer risk ratings through detailed research and analysis
  • Reviewed high-risk client files using stratified risk recommendations
  • Performed Quality Assurance checks to ensure completeness and compliance of client documentation

Online Seller

Self-Employed
11.2022 - 11.2023
  • Handled product returns and exchanges to minimize losses and maintain high customer satisfaction
  • Tracked industry trends to curate relevant products and optimize listings with SEO-friendly content
  • Leveraged automation tools to streamline customer communications and order processing
  • Resolved disputes professionally and provided personalized product recommendations to boost satisfaction
  • Collaborated with the service team to deliver a smooth, end-to-end customer experience

Digital Marketing Specialist

Affinity Capital Corporation
03.2023 - 06.2023
  • Implemented strategies to boost click-through and conversion rates
  • Collaborated across teams to craft integrated marketing plans spanning traditional and digital channels
  • Created engaging social media content and managed multiple platforms to enhance brand visibility
  • Tracked and analyzed performance metrics, adjusting tactics based on data insights
  • Conducted market research and developed reports to guide leadership on trends, competition, and consumer behavior

Marketing Intern

The Big Time Empire
06.2022 - 07.2022
  • Performed in-depth User, Attitude, and Image (UAI) study for The Sandwich Guy to enhance brand perception and provide valuable input for marketing strategies.

Business Development Intern

Aviso Valuation & Advisory
06.2021 - 07.2021
  • Generated leads and conducted comprehensive competitor analysis to generate data for marketing strategy.
  • Created a business pitch about adding a new service portfolio for the company's offering to help generate additional revenue.

Education

Bachelor of Science - Business Administration Major in Management

University of Asia And The Pacific
08.2022

Skills

  • Know Your Customer
  • Customer Due Diligence
  • AML Regulations Knowledge
  • Price Action Analysis
  • Problem-solving
  • Teamwork and collaboration
  • Customer Engagement
  • Social Media Marketing
  • Proactive
  • Tech Proficiency
  • Effective Communicator

Timeline

KYC Operations Analyst

Citi
08.2024 - Current

KYC / AML Analyst

PwC South East Asia Consulting
12.2023 - 08.2024

Forex Trader

Self-Employed
10.2023 - 10.2024

Digital Marketing Specialist

Affinity Capital Corporation
03.2023 - 06.2023

Online Seller

Self-Employed
11.2022 - 11.2023

Marketing Intern

The Big Time Empire
06.2022 - 07.2022

Business Development Intern

Aviso Valuation & Advisory
06.2021 - 07.2021

Bachelor of Science - Business Administration Major in Management

University of Asia And The Pacific
Miguel Alberto Presillas