Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and collaborative within a team environment to achieve shared goals.
Overview
4
4
years of professional experience
Work History
KYC Operations Analyst
Citi
08.2024 - Current
Reviewed client profiles and documentation to ensure compliance with local regulations and internal standards
Managed and updated KYC records in alignment with policy requirements and deadlines
Coordinated with clients to obtain necessary documentation and avoid record expiration
Oversaw the end-to-end KYC process, including monitoring of expiring records, managing Appendix approval workflows, and supporting remediation planning
Applied strong risk assessment and ethical judgment to ensure business decisions aligned with regulatory expectations, while escalating and transparently reporting any identified control issues
Forex Trader
Self-Employed
10.2023 - 10.2024
Generated profits by adhering to strict money management rules and maintaining emotional discipline during volatile markets.
Managed risk exposure for maximum returns by using disciplined stop-loss orders and position sizing procedures.
Trading systems have been optimized by conducting backtesting processes on a regular basis to validate strategies.
Enhanced decision-making process through diligent preparation of daily market reports and chart analysis.
KYC / AML Analyst
PwC South East Asia Consulting
12.2023 - 08.2024
Conducted due diligence and enhanced reviews on client accounts
Supported KYC onboarding and refresh processes for new and existing clients
Assessed customer risk ratings through detailed research and analysis
Reviewed high-risk client files using stratified risk recommendations
Performed Quality Assurance checks to ensure completeness and compliance of client documentation
Online Seller
Self-Employed
11.2022 - 11.2023
Handled product returns and exchanges to minimize losses and maintain high customer satisfaction
Tracked industry trends to curate relevant products and optimize listings with SEO-friendly content
Leveraged automation tools to streamline customer communications and order processing
Resolved disputes professionally and provided personalized product recommendations to boost satisfaction
Collaborated with the service team to deliver a smooth, end-to-end customer experience
Digital Marketing Specialist
Affinity Capital Corporation
03.2023 - 06.2023
Implemented strategies to boost click-through and conversion rates
Collaborated across teams to craft integrated marketing plans spanning traditional and digital channels
Created engaging social media content and managed multiple platforms to enhance brand visibility
Tracked and analyzed performance metrics, adjusting tactics based on data insights
Conducted market research and developed reports to guide leadership on trends, competition, and consumer behavior
Marketing Intern
The Big Time Empire
06.2022 - 07.2022
Performed in-depth User, Attitude, and Image (UAI) study for The Sandwich Guy to enhance brand perception and provide valuable input for marketing strategies.
Business Development Intern
Aviso Valuation & Advisory
06.2021 - 07.2021
Generated leads and conducted comprehensive competitor analysis to generate data for marketing strategy.
Created a business pitch about adding a new service portfolio for the company's offering to help generate additional revenue.
Education
Bachelor of Science - Business Administration Major in Management
University of Asia And The Pacific
08.2022
Skills
Know Your Customer
Customer Due Diligence
AML Regulations Knowledge
Price Action Analysis
Problem-solving
Teamwork and collaboration
Customer Engagement
Social Media Marketing
Proactive
Tech Proficiency
Effective Communicator
Timeline
KYC Operations Analyst
Citi
08.2024 - Current
KYC / AML Analyst
PwC South East Asia Consulting
12.2023 - 08.2024
Forex Trader
Self-Employed
10.2023 - 10.2024
Digital Marketing Specialist
Affinity Capital Corporation
03.2023 - 06.2023
Online Seller
Self-Employed
11.2022 - 11.2023
Marketing Intern
The Big Time Empire
06.2022 - 07.2022
Business Development Intern
Aviso Valuation & Advisory
06.2021 - 07.2021
Bachelor of Science - Business Administration Major in Management