Summary
Overview
Work History
Education
Skills
Certification
Timeline
Miguela  Ayop

Miguela Ayop

Food Counter Attendant
Bacoor Cavite

Summary

Hard-working and trustworthy Food Counter Attendant prepared to contribute service-minded and dedicated attitude to dynamic service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Industrious Food Attendant offering 3 years of superior performance in food service roles. Personable and detail-oriented with history of fostering customer loyalty and satisfaction. Dependable food counter attendant professional with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations. Friendly Food Counter Attendant with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.

Overview

8
8
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work History

Factory Production Worker

EDS MANUFACTURING INC.
Imus Cavite
05.2018 - Current
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Operated [Number] machines proficiently and in compliance to safety standards.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Inspected and adjusted work performed to meet expectations.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Service Crew Member

BRL MANAGEMENT YUMPANADA
Imus Cavite
04.2017 - 10.2018
  • Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
  • Measured and recorded storage temperatures for frozen, cold and hot items.
  • Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
  • Calculated totals, processed payments and issued receipts.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Cooked, prepared and bagged food for customers.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
  • Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
  • Worked well with teammates and accepted coaching from management team.
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Service Crew Member

8 IN 1 FOOD CONCEPT
Dasmariñas Cavite
03.2016 - 08.2017
  • Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
  • Measured and recorded storage temperatures for frozen, cold and hot items.
  • Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
  • Calculated totals, processed payments and issued receipts.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Delegated tasks to employees, taking skill, availability and project needs into consideration.
  • Cooked, prepared and bagged food for customers.
  • Restored original condition of cast iron ware through proper seasoning.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Operated convection ovens and steamers to cook meats, rice and baked food items.
  • Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
  • Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
  • Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness.
  • Worked well with teammates and accepted coaching from management team.
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Vocational Graduate - Hotel Restaurant Service And Technology

Bohol College Science And Technology, Pilar Bohol Philippines
06.2014 - 04.2016

High School Diploma -

Pilar Technical Vocational High School, Pilar Bohol Philippines
06.2011 - 04.2014

Elementary Diploma -

Bayong Elementary School, Pilar Bohol Philippines
06.2005 - 04.2011

Skills

    Food safety and sanitation

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Certification

CERTIFICATE IN FOOD AND BEVERAGE

Timeline

Factory Production Worker - EDS MANUFACTURING INC.
05.2018 - Current
Service Crew Member - BRL MANAGEMENT YUMPANADA
04.2017 - 10.2018
Service Crew Member - 8 IN 1 FOOD CONCEPT
03.2016 - 08.2017
Bohol College Science And Technology - Vocational Graduate, Hotel Restaurant Service And Technology
06.2014 - 04.2016
Pilar Technical Vocational High School - High School Diploma,
06.2011 - 04.2014
Bayong Elementary School - Elementary Diploma,
06.2005 - 04.2011

CERTIFICATE IN FOOD AND BEVERAGE

Miguela AyopFood Counter Attendant