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Ruel Miguel Marcelo
Project Manager
Cainta, Rizal
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Project Manager
RC Marcelo Construction and Development Corporation
Cainta, Rizal
01.2018 - Current
- Managed construction schedules to achieve adequate project labor coverage.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Initiated procedures for proper, safe and cost-effective handling of all materials and equipment.
- Improved cost control through effective allocation of subcontractors and site resources.
Technical Support Representative
Convergys
Quezon City
03.2017 - 12.2017
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Assisted with updating technical support best practices for use by team.
- Documented support interactions for future reference.
- Researched product and issue resolution tactics to address customer concerns.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
Bachelor of Science - Construction Engineering Management
Mapua University
Intramuros, Manila City, Philippines 07.2010 - 10.2016
Skills
Project planning and development
Lean manufacturing and design
Advanced problem solving
Records management
Scheduling and calendar management
Documentation and control
Customer relations and communications
Social media knowledge
Office management
Software
Microsoft Excel
Photoshop
Adobe After Effects
Interests
Food
Sports
Computer Games
Timeline
Project Manager
RC Marcelo Construction and Development Corporation
01.2018 - Current
Technical Support Representative
Convergys
03.2017 - 12.2017
Bachelor of Science - Construction Engineering Management
Mapua University
07.2010 - 10.2016