Mico Oarde
Taguig
Summary
Skilled professional with an extensive background in customer service. Calm and poised in the most pressure-driven situations. I am seeking a new, challenging position where I can showcase my relevant experience that will help improve a company's success.
Overview
3
3
years of professional experience
Work History
Senior Documents Chat Specialist
Iopex Technologies Philippines Inc.
2023.11 - Current
Assisting online marketplace users via live chat to ensure that all their essential documents are reviewed in a timely and precise manner.
Senior Documents Specialist
Iopex Technologies Philippines Inc.
2023.02 - 2023.11
Documents Specialist
Iopex Technologies Philippines Inc.
2021.11 - 2023.02
Ensuring that all essential documents are uploaded to the user's profile, this position supports the onboarding team in a timely and precise manner.
Data Entry Specialist
Benedict Carl Manpower Consulting Inc.
2021.04 - 2021.11
Education
Undergraduate - Information Technology
Pamantasan Ng Lungsod Ng Muntilupa
Muntinlupa City 2001.04 -
Senior High School - Information And Communication Technologies
Muntinlupa National High School
Muntinlupa City 2001.04 -
Skills
Queue management
Customer services
Documentation And Reporting
Process Management
Quality Control
Attention to Detail
Analytical Skills
Problem-solving abilities
Computer Skills
Timeline
Senior Documents Chat Specialist
Iopex Technologies Philippines Inc.
2023.11 - Current
Senior Documents Specialist
Iopex Technologies Philippines Inc.
2023.02 - 2023.11
Documents Specialist
Iopex Technologies Philippines Inc.
2021.11 - 2023.02
Data Entry Specialist
Benedict Carl Manpower Consulting Inc.
2021.04 - 2021.11
Undergraduate - Information Technology
Pamantasan Ng Lungsod Ng Muntilupa
2001.04 -
Senior High School - Information And Communication Technologies
Muntinlupa National High School
2001.04 -