Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Mickee Tamang

Metro Manila

Summary

Dedicated customer service representative with proven skills in problem-solving and communication. Committed to enhancing customer experiences and efficiently resolving inquiries.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

Restaurant Depot
Pasay, Metro Manila, Philippines
08.2022 - 04.2026
  • Assisted customers with inquiries, providing accurate information on products and services.
  • Processed customer orders efficiently, ensuring timely fulfillment and satisfaction.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Maintained cleanliness and organization in the service area to enhance customer experience.

Cashier

Aristocratbakeshop Makati/makati
Makati Manila
04.2022 - 07.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Maintained clean and organized checkout area to promote safety and efficiency.
  • Handled cash, credit, and debit transactions accurately to ensure financial integrity.

Cashier

Waltermart Supermarket Macapagal
Pasay, Metro Manila, Philippines
2020 - 02.2022
  • Collaborated with team members to enhance operational efficiency during peak hours.
  • Handled cash and credit transactions accurately, minimizing discrepancies in daily sales reports.
  • Educated customers on promotions and loyalty programs to increase engagement and satisfaction.
  • Adapted quickly to changing demands, maintaining focus during busy periods for optimal service delivery.

Cashier

SM Hypermarket Makati
Makati City, Metro Manila, Philippines
10.2019 - 04.2020
  • Processed customer transactions efficiently using point-of-sale system.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout areas, ensuring a welcoming environment.
  • Assisted in inventory management through regular stock checks and restocking shelves.

Car Park Teller

Smartpark Inc. Solution
Bonifacio High Street Tagging City
05.2015 - 11.2015
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with account inquiries and product information.
  • Maintained cash drawer integrity through regular audits and balancing.
  • Collaborated with team members to enhance customer service experience.

Education

Hotel And Restaurant Management

University of Manila
Manila, Metro Manila, Philippines
06.2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Restaurant Depot
08.2022 - 04.2026

Cashier

Aristocratbakeshop Makati/makati
04.2022 - 07.2024

Cashier

SM Hypermarket Makati
10.2019 - 04.2020

Car Park Teller

Smartpark Inc. Solution
05.2015 - 11.2015

Cashier

Waltermart Supermarket Macapagal
2020 - 02.2022

Hotel And Restaurant Management

University of Manila
Mickee Tamang