Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Mickee Tamang

Metro Manila

Summary

Dedicated customer service representative with proven skills in problem-solving and communication. Committed to enhancing customer experiences and efficiently resolving inquiries.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

Restaurant Depot
08.2022 - 04.2026
  • Assisted customers with inquiries, providing accurate information on products and services.
  • Processed customer orders efficiently, ensuring timely fulfillment and satisfaction.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Maintained cleanliness and organization in the service area to enhance customer experience.

Cashier

Aristocratbakeshop Makati/makati
04.2022 - 07.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Maintained clean and organized checkout area to promote safety and efficiency.
  • Handled cash, credit, and debit transactions accurately to ensure financial integrity.

Cashier

Waltermart Supermarket Macapagal
2020 - 02.2022
  • Collaborated with team members to enhance operational efficiency during peak hours.
  • Handled cash and credit transactions accurately, minimizing discrepancies in daily sales reports.
  • Educated customers on promotions and loyalty programs to increase engagement and satisfaction.
  • Adapted quickly to changing demands, maintaining focus during busy periods for optimal service delivery.

Cashier

SM Hypermarket Makati
10.2019 - 04.2020
  • Processed customer transactions efficiently using point-of-sale system.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout areas, ensuring a welcoming environment.
  • Assisted in inventory management through regular stock checks and restocking shelves.

Car Park Teller

Smartpark Inc. Solution
05.2015 - 11.2015
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with account inquiries and product information.
  • Maintained cash drawer integrity through regular audits and balancing.
  • Collaborated with team members to enhance customer service experience.

Education

Hotel And Restaurant Management

University of Manila
Manila, Metro Manila, Philippines
06.2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Restaurant Depot
08.2022 - 04.2026

Cashier

Aristocratbakeshop Makati/makati
04.2022 - 07.2024

Cashier

SM Hypermarket Makati
10.2019 - 04.2020

Car Park Teller

Smartpark Inc. Solution
05.2015 - 11.2015

Cashier

Waltermart Supermarket Macapagal
2020 - 02.2022

Hotel And Restaurant Management

University of Manila
Mickee Tamang