Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Micielle Katrina Caraos-Ong

Micielle Katrina Caraos-Ong

Quezon City, Metro Manila,00

Summary

I am a self-motivated and progress-driven with an extensive background in this industry. With a long-standing record of initiative and innovation, I have developed and executed strategies which I believe will bring value to your company.


I exercised customer service, administrative tasks, scheduling, email management, leadership, and training in contribution of team efforts and organizational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in communication and collaborative work.

Overview

13
13
years of professional experience

Work History

Recruiter Specialist

New Start
01.2023 - 03.2025

Administrative Assistant

Insurance Advisertnet
07.2023 - 02.2025

Communication Specialist / Appointment Setter

Entrust
08.2017 - 01.2023

Virtual Assistant

O Law Offices of Allister R. Liao
07.2022 - 11.2022

Customer Service Representative

Stratoguard
03.2022 - 06.2022

Virtual Law Firm Intake Assistant

O Chancho Schiffer Law Firm
08.2021 - 03.2022

General Virtual Assistant

Arbor Tutors
04.2017 - 12.2018

Customer Service Representative / Backline Office

CONVERGYS PHILIPPINES
07.2013 - 12.2016

Assistant Billing Secretary

CGM BUILDERS
02.2012 - 06.2012

Education

Bachelor of Science - Nursing

Southeast Asian College Inc.
Quezon City, Metro Manila, Philippines
01-2011

Bachelor of Science - Nursing

Far Eastern University
Metro Manila
01-2007

Skills

  • Recruitment process improvement
  • Communication Skills
  • Customer Service
  • Data entry

  • Computer skills
  • Office administration
  • Appointment scheduling
  • Time management

Languages

English
Bilingual or Proficient (C2)

Timeline

Administrative Assistant

Insurance Advisertnet
07.2023 - 02.2025

Recruiter Specialist

New Start
01.2023 - 03.2025

Virtual Assistant

O Law Offices of Allister R. Liao
07.2022 - 11.2022

Customer Service Representative

Stratoguard
03.2022 - 06.2022

Virtual Law Firm Intake Assistant

O Chancho Schiffer Law Firm
08.2021 - 03.2022

Communication Specialist / Appointment Setter

Entrust
08.2017 - 01.2023

General Virtual Assistant

Arbor Tutors
04.2017 - 12.2018

Customer Service Representative / Backline Office

CONVERGYS PHILIPPINES
07.2013 - 12.2016

Assistant Billing Secretary

CGM BUILDERS
02.2012 - 06.2012

Bachelor of Science - Nursing

Southeast Asian College Inc.

Bachelor of Science - Nursing

Far Eastern University
Micielle Katrina Caraos-Ong