Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Michelle Mae Mendoza

Liloan, Province Of Cebu,CEB

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Customer Care Specialist

Work Type

Part Time

Salary Range

₱510/hr - ₱1000/hr

Important To Me

Flexible work hoursWork from home option

Summary

Driven Customer Specialist committed to providing quality service and timely issue resolution. Proficient communicator and detail-oriented. Accustomed to working in stressful, high-volume call environments while providing efficient and accurate support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Customer Care Specialist

Teleperformance Cebu IT Park
Lahug, Province Of Cebu, Philippines (Remote)
11.2016 - Current
  • Resolved customer inquiries through multiple communication channels, ensuring prompt and accurate assistance.
  • Managed complex customer issues, utilizing problem-solving skills to enhance satisfaction levels.
  • Streamlined complaint resolution processes, improving response times and customer feedback ratings.

Education

Criminology

University of Cebu
Cebu City, Province Of Cebu, Philippines

Skills

  • Quality assurance
  • Product support
  • Customer service excellence
  • Inbound customer service

Timeline

Customer Care Specialist

Teleperformance Cebu IT Park
11.2016 - Current

Criminology

University of Cebu
Michelle Mae Mendoza