MICHELLE JOYCE PANGANIBAN
Mexico
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. In my role as a procurement officer, I specialized in assisting procurement and purchasing officers. Also, I provided strategies that optimize vendor contracts and adapt to market trends, ultimately enhancing procurement efficiency. When it comes to my role as a marketing officer, I am focused and adept at strategic thinking and creative content development. Dedicated to driving customer satisfaction, business development and brand visibility through highly targeted online and offline marketing strategies. My goal is to be a part of a company where I can progress in my career while helping the company achieve its target goals and objectives.
Overview
12
12
years of professional experience
Work History
SECRETARY
House Rental Businesses
10.2020 - Current
- Performed supplier audits and Handle tenant concerns and complaints professionally
- Communicate house rules and policies clearly
- Record rent payments and issue official receipts
- Monitor due dates and follow up on late payments (politely and professionally)
- Prepare basic monthly rental reports for management
- Maintain good relationships with tenants and property owners assessments to ensure adherence to quality and compliance requirements
- Receive maintenance and repair requests from tenants
- Coordinate with maintenance staff, contractors, or plumbers
- Track repair schedules and completion status
PROCUREMENT OFFICER FOR BAHRAIN OPERATIONS
Prime Projects International W.L.L
10.2019 - 09.2020
- Maintained relationships with existing suppliers and monitored their performance.
- Implemented inventory optimization strategies to reduce carrying costs while ensuring availability.
- Performed supplier audits and assessments to ensure adherence to quality and compliance requirements.
- Construction, W.L.L.
PURCHASING ASSISTANT
Delta Mechanical Services
03.2017 - 10.2019
- Maintained regular communication with vendors and suppliers regarding orders, pricing, availability, and delivery schedules.
- Entered procurement data into systems, maintained databases, and generated reports to analyze purchasing trends and expenses.
- Helped evaluate potential suppliers based on factors such as quality, reliability, and pricing to determine the best options for the company's needs.
ADMINISTRATIVE OFFICER
Jamco Philippines, Inc.
10.2015 - 02.2016
- Maintained office supplies and equipment, ensured they are in good working condition.
- Coordinated with various departments to facilitate effective communication within the organization.
- Ensured proper record retention and disposal in compliance with relevant policies.
MARKETING/SALES/ADMIN OFFICER & ACCOUNT SPECIALIST
Eastwest Healthcare
07.2014 - 04.2015
- Developed and implemented marketing strategies to promote products/services and achieve sales targets.
- Provided recommendations and proactive solutions to enhance client satisfaction.
- Managed administrative tasks such as record keeping, document management, and data entry.
- Northern & Central Luzon Branch
Education
Bachelor of Science - Business Administration Major in Marketing Management
HOLY ANGEL UNIVERSITY (HAU)
Angeles City, Pampanga, Philippines04-2014
Skills
- Purchasing & Procurement
- Vendor and Supplier Relationship Management
- Google Suite/ Google Workspace
- ERP Software - ORION
- Oral and Written Communication Skills
- Administrative Skills
- Attention to Detail
- Client Relationship Building & Use of CRM Tools
- Virtual Assistance
- Negotiation Skills
- Microsoft Office Skills
- Problem Solving Skills
Training
- White Belt Certification - Lean Six Sigma Master Black Belt, Prof. Dr. Marcelo Machado Fernandes, ASQ Certified MBB - 65316044 - MINITAB Certified Trainer, 2024
- Foundations of Project Management, Coursera, TVJBR2HCDNWC, 2023, Google, Coursera, Department of Trade and Industry - Philippines
- Foundations: Data, Data, Everywhere, Coursera, E8TP4F8GJ6BR, 2023, Google, Coursera, Department of Trade and Industry - Philippines
- Ask Questions to Make Data-Driven Decisions, Coursera, HB87QDM5YSXH, 2023, Google, Coursera, Department of Trade and Industry - Philippines
- Virtual Assistance - PET Phase 2 Project, Department of Trade and Industry - Philippines, 2022
References
- Ms. Jeraldine Madet Fernandez, Accountant/HR Officer, Prime Projects International Construction, W.L.L., +973 3463-0401
- Mr. Jhun Tandoc, GM/MEP Manager, Delta Mechanical Services, +973 3887-3367
- Ms. Jenny Rose Amparo, General Administrative Virtual Assistant, Yoked Staff, LLC., +63 908-884-1692
Timeline
SECRETARY
House Rental Businesses
10.2020 - Current
PROCUREMENT OFFICER FOR BAHRAIN OPERATIONS
Prime Projects International W.L.L
10.2019 - 09.2020
PURCHASING ASSISTANT
Delta Mechanical Services
03.2017 - 10.2019
ADMINISTRATIVE OFFICER
Jamco Philippines, Inc.
10.2015 - 02.2016
MARKETING/SALES/ADMIN OFFICER & ACCOUNT SPECIALIST
Eastwest Healthcare
07.2014 - 04.2015
Bachelor of Science - Business Administration Major in Marketing Management
HOLY ANGEL UNIVERSITY (HAU)