MICHELLE ANN MARTINEZ
Senior High School Teacher & Financial Services Professional
Legazpi City
Summary
Dedicated educator and financial services professional with 15+ years of combined experience in teaching STEM subjects, research methodology, and bancassurance sales. Proven track record of building strong relationships, delivering exceptional customer service, and fostering academic excellence. Committed to continuous learning and professional development while making meaningful contributions to education and financial services sectors.
Overview
17
17
years of professional experience
Work History
Senior High School Teacher
Department of Education
07.2017 - Current
- Subjects: Research Methodology, Chemistry, Biology, Disaster Risk Reduction
- Deliver comprehensive STEM curriculum to senior high school students, integrating theoretical knowledge with practical applications
- Guide students through academic research processes, including literature review, data collection, and analysis
- Supervise capstone research projects and mentor students in presenting findings through oral and written reports
- Conduct laboratory experiments with strict adherence to safety protocols and scientific methodology
- Integrate current scientific discoveries and real-world applications to enhance student engagement and understanding
Bancassurance Sales Executive
BPI-Philam Life Assurance Corporation
09.2014 - Current
- Organized presentations at bank branches to promote Bancassurance products, educating both bank employees and customers on the benefits of these offerings.
- Collaborated with bank branch staff to identify cross-selling opportunities for insurance products within the existing customer base.
- Mentored new team members on best practices for Bancassurance sales success, sharing insights from personal experiences in the field.
- Developed a pipeline of potential customers through networking, prospecting, and cold calling efforts.
- Maximized revenue generation opportunities by actively promoting multiple insurance products across various lines such as life, health, and property.
- Met or exceeded monthly sales quotas consistently by implementing effective sales strategies and managing time efficiently.
- Built strong relationships with clients, resulting in repeat business and client referrals for new opportunities.
Office Clerk
Antonio V. Nidea Construction Inc.
11.2012 - 09.2014
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
Financial Sales Associate
Manulife China Bank Life Assurance Corporation
06.2010 - 04.2012
- Developed customized marketing materials to effectively target specific demographics within the local community.
- Built long-lasting relationships with clients through excellent communication and trust-building activities.
- Collaborated with colleagues to develop innovative strategies for reaching new potential customers.
- Optimized client portfolios by conducting thorough risk assessments and recommending appropriate adjustments based on clients'' unique financial circumstances.
- Increased client satisfaction by providing personalized financial advice and tailored investment solutions.
- Conducted comprehensive financial reviews for clients, presenting detailed reports outlining various options for achieving their objectives.
Reservation and Ticketing Agent
Cebu Pacific Air
05.2008 - 06.2010
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Resolved customer complaints by offering solutions and escalating issues when necessary.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Ensured timely resolution of any discrepancies found within booking systems, maintaining accurate records for future reference and analysis.
- Maintained accurate records of transactions, ensuring accountability in all financial exchanges.
- Kept current on airline policies and procedures to provide accurate information to passengers at all times.
- Input customer reservations, payment sources, and contact details into Sabre system.
Education
Bachelor of Science - Bachelor in Secondary Education Major in Biology
BICOL UNIVERSITY COLLEGE OF EDUCATION
Daraga, Albay03-2008
Skills
- Education & Training:
- STEM Curriculum Development
- Research Methodology Instruction
- Laboratory Safety & Management
- Student Mentorship & Guidance
- Financial Services:
- Bancassurance Sales
- Customer Relationship Management
- Cross-selling & Up-selling
- Financial Needs Assessment
- Professional Skills:
- Excellent Communication
- Relationship Building
- Problem-solving & Analytical Thinking
- Project Management
- Training & Development
Training, Seminaras and Workshops
2025
- Patent Drafting Fundamentals: From Ideas to Protection
April 28–29, 2025 | DOST Region V - Exploring the Science of Experimentation: A Workshop on Experimental Research Techniques and Methodology
November 27–29, 2025 | Audio Visual Hall, City Hall Compound, Legazpi City
2024
- Regional Training Program: Empowering Educators in Hazard Communication (Volcanoes, Earthquakes, Tsunamis, Typhoons)
December 18–20, 2024 | 3rd Floor Lladones Building, Rawis, Legazpi City
2020
- Annual Association of Filipino Teachers in America – Balik-Turo Program
July 6–10, 2020 | DepEd Region V
2018
- Regional Senior High School (SHS) Mass Training of Teachers (MTOT) on Common Topics
October 24–27, 2018 | DepEd Region V - Senior High School (SHS) Mass Training of Teachers (MTOT) on Academic Track
March 6–12, 2018 | DepEd Region V - Senior High School (SHS) Mass Training of Teachers (MTOT) on Academic Track
February 14–20, 2018 | DepEd Region V
2017
- Seminar-Workshop on Enhancing the Research/Thesis Writing/Teaching Capabilities of Special Science School Teachers
August 17, 2017 | National Academy of Science and Technology
Timeline
Senior High School Teacher
Department of Education
07.2017 - Current
Bancassurance Sales Executive
BPI-Philam Life Assurance Corporation
09.2014 - Current
Office Clerk
Antonio V. Nidea Construction Inc.
11.2012 - 09.2014
Financial Sales Associate
Manulife China Bank Life Assurance Corporation
06.2010 - 04.2012
Reservation and Ticketing Agent
Cebu Pacific Air
05.2008 - 06.2010
Bachelor of Science - Bachelor in Secondary Education Major in Biology
BICOL UNIVERSITY COLLEGE OF EDUCATION
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