Michelle A. Rosalado
Quezon City
Summary
Meticulous housekeeping attendant with a strong commitment to cleanliness and customer satisfaction. Known for time-efficient cleaning methods and attention to detail, ensuring high standards in every task.
Overview
6
6
years of professional experience
Work History
Technical Support
Global Payment
Quezon City
12.2023 - 08.2025
- Provided technical support to resolve complex networking issues.
- Provided technical support for internal and external stakeholders.
Housekeeping Room Attendant
Shangri-La at the Fort
Mandaluyong City
11.2021 - 10.2023
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Customer Service
Teleperformance PH
Mandaluyong City
08.2019 - 08.2021
- Provided customer service to patrons during intermission.
- Developed and implemented customer service policies and procedures to ensure quality customer service.
Education
Bachelor of Science - Information Technology
Northwest Samar State University
Calbayog City, Samar06-2013
High School Diploma -
Malaga National High School
Cagmanipis Norte, Tinambacan District03-2013
Skills
- Housekeeping management
- Attention to detail
- Time-efficient cleaning
- Customer service
- Inventory control
- Quality assurance
Timeline
Technical Support
Global Payment
12.2023 - 08.2025
Housekeeping Room Attendant
Shangri-La at the Fort
11.2021 - 10.2023
Customer Service
Teleperformance PH
08.2019 - 08.2021
Bachelor of Science - Information Technology
Northwest Samar State University
High School Diploma -
Malaga National High School