Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
MICHELLE V. ORANZA
Open To Work

MICHELLE V. ORANZA

Taguig

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales Order Processing SpecialistSales CoordinatorVirtual Executive AssistantSales Operations SpecialistOrder Entry Specialist

Work Type

Full Time

Location Preference

Remote

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionCareer advancementCompany CulturePaid time offPersonal development programs4-day work week

Summary

Logistics and Sales Operations Specialist with 13+ years of experience. Expert in high-volume order processing, 3PL coordination, and maintaining 100% data accuracy. Proven ability to streamline workflows and meet strict 48-hour SLAs in fast-paced corporate environments.

Overview

14
14
years of professional experience

Work History

Sales Order Processing Specialist

Sysmex Philippines, Inc.
Quezon City, Philippines
10.2022 - Current
  • Data Integrity: Manage end-to-end processing of sales orders, delivery orders, and billing invoices with 100% accuracy for affiliates and business partners.
  • Efficiency: Consistently maintain a 2-day turnaround time (TAT) for all order processing, ensuring zero backlog.
  • Supply Chain Liaison: Coordinate daily with 3PL providers to manage shipment schedules and resolve transit discrepancies.
  • Strategic Tracking: Maintain the daily drop shipment tracker, providing critical data for the SCM team’s procurement requests.
  • Compliance: Oversee digital record-keeping of all billing documents to ensure audit-ready folders.

Sales Coordinator

World Home Depot Corporation
Marikina City, Philippines
11.2011 - 02.2022
  • Operations Support: Facilitated sales operations for a leading construction materials importer, supporting Sales Supervisors and Engineers in achieving revenue goals.
  • Order Lifecycle: Managed the full workflow for POs and Verbal Orders, including credit evaluation, collection coordination, and delivery approval.
  • Logistics Planning: Orchestrated complex delivery logistics, managing gate passes, specialized truck requirements, and site permits for large-scale projects.
  • Performance Reporting: Generated weekly/monthly sales reports and maintained real-time tracking boards to monitor agent performance and open orders.
  • Customer Relations: Acted as a primary point of contact for telephone inquiries and walk-in clients, resolving service issues promptly.

Education

Bachelor of Science - Retail Management

University of Makati
Philippines
04-2004

Skills

  • Operations: Sales Order Processing, Billing/Invoicing, Inventory Tracking, Discrepancy Resolution
  • Logistics: 3PL Management, Shipment Scheduling, Drop Shipment Monitoring, Document Control
  • Tech Skills: Advanced MS Excel, ERP Systems (SAP/Oracle context), Digital Archiving, CRM Support
  • Purchase order management
  • ERP systems
  • Supply chain coordination
  • CRM software usage
  • Data entry skills
  • Order tracking
  • Deadline management
  • Fulfillment management
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Sales Order Processing Specialist

Sysmex Philippines, Inc.
10.2022 - Current

Sales Coordinator

World Home Depot Corporation
11.2011 - 02.2022

Bachelor of Science - Retail Management

University of Makati
MICHELLE V. ORANZA