MICHELLE V. ORANZA

Taguig

Work Preference

Job Search Status

Open to work

Desired start date: Immediately

Desired Job Title

Sales Order Processing SpecialistSales CoordinatorVirtual Executive AssistantSales Operations SpecialistOrder Entry Specialist

Work Type

Full Time

Location Preference

Remote

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionCareer advancementCompany CulturePaid time offPersonal development programs4-day work week

Summary

Logistics and Sales Operations Specialist with 13+ years of experience. Expert in high-volume order processing, 3PL coordination, and maintaining 100% data accuracy. Proven ability to streamline workflows and meet strict 48-hour SLAs in fast-paced corporate environments.

Overview

years of professional experience

Work History

Sales Order Processing Specialist

Sysmex Philippines, Inc.

Quezon City, Philippines

10.2022 - Current

Data Integrity: Manage end-to-end processing of sales orders, delivery orders, and billing invoices with 100% accuracy for affiliates and business partners.
Efficiency: Consistently maintain a 2-day turnaround time (TAT) for all order processing, ensuring zero backlog.
Supply Chain Liaison: Coordinate daily with 3PL providers to manage shipment schedules and resolve transit discrepancies.
Strategic Tracking: Maintain the daily drop shipment tracker, providing critical data for the SCM team’s procurement requests.
Compliance: Oversee digital record-keeping of all billing documents to ensure audit-ready folders.

Sales Coordinator

World Home Depot Corporation

Marikina City, Philippines

11.2011 - 02.2022

Operations Support: Facilitated sales operations for a leading construction materials importer, supporting Sales Supervisors and Engineers in achieving revenue goals.
Order Lifecycle: Managed the full workflow for POs and Verbal Orders, including credit evaluation, collection coordination, and delivery approval.
Logistics Planning: Orchestrated complex delivery logistics, managing gate passes, specialized truck requirements, and site permits for large-scale projects.
Performance Reporting: Generated weekly/monthly sales reports and maintained real-time tracking boards to monitor agent performance and open orders.
Customer Relations: Acted as a primary point of contact for telephone inquiries and walk-in clients, resolving service issues promptly.

Education

Bachelor of Science - Retail Management

University of Makati

Philippines

04-2004

Skills

Operations: Sales Order Processing, Billing/Invoicing, Inventory Tracking, Discrepancy Resolution
Logistics: 3PL Management, Shipment Scheduling, Drop Shipment Monitoring, Document Control
Tech Skills: Advanced MS Excel, ERP Systems (SAP/Oracle context), Digital Archiving, CRM Support
Purchase order management
ERP systems
Supply chain coordination
CRM software usage

Data entry skills
Order tracking
Deadline management
Fulfillment management
Problem-solving abilities
Multitasking Abilities

Timeline