Michelle Talosig

*Organize and coordinates meeting, conferences and travel arrangement.

*Take, type and distribute minutes of meeting.

*Implement and maintain office systems.

*Maintain schedules and calendars.

*Arrange and confirm appointments.

*Organize internal and extenal events.

*Handling incoming mail and other materials.

*Set-up and maintain filing system.

*Set-up work procedures.

*Collate information

*Communicate verbally and writing to answer inquiries and provide information.

*Liason with internal and external contacts

*Informs all concern section/departments of guest arrival, room and rate changes, checkouts and other special arrangements.

*Attends all guest complains, inquiries and request and refers to the problem to front office manager wherever necessary.

*Sells registers and assigned rooms to incoming guest according to instructions in reservations. In absence of reservations offers guest suitable accommodation.

*Check-ins and Check-outs guest according to established procedures.

*Maintains records of guest arrival and departure.

*Maintains proper functioning of room rack and room status. Always write down in the logbook any information concerned with front desk. Or any guest message for the next personnel on duty to know.

*Handles all reservation inquiries.

*Prepares daily sales report, cash sales for the accounting office.

*Keep track of the room keys to avoid key losses.Ensures those keys is in the boxes, properly placed and be sure to and receive the keys to the right guest. Hotel keys must be returned to the front desk upon chekout.

*To promote and sell products to the customer.

*Making the beginning and ending inventory.

*Making weekly sales report.

*To promote and sell products to the customer.

*Making the beginning and ending inventory