Michelle Sabate
Housekeeping Attendant
Manolo Fortich,BUK
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Alorica
Makati City
12.2019 - 03.2023
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered constant flow of customer calls with minimal wait times
- Responded to customer requests for products, services, and company information
- Answered customer telephone calls promptly to avoid on-hold wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management
- Handled customer inquiries and suggestions courteously and professionally
- Processed customer service orders promptly to increase customer satisfaction
Online ESL Tutor
Acadsoc
05.2017 - 03.2019
- For kids
- Responsible in teaching basic English for kids around 5-10 years old
- Helping them to improve their speaking and reading skills.
Riyadh KSA
09.2013 - 07.2017
- Stay in caregiver
- Provide all nursing care of 65-year-old women with diabetes and hypertension
Education
Gabby Christian Missionary School
Taguig, 00 01.1999 - 01.2003
Skills
Complaint resolution
undefinedTimeline
Customer Service Representative
Alorica
12.2019 - 03.2023
Online ESL Tutor
Acadsoc
05.2017 - 03.2019
Riyadh KSA
09.2013 - 07.2017
Gabby Christian Missionary School
01.1999 - 01.2003
Similar Profiles
Allyah HendersonAllyah Henderson
Customer Service Representative at AloricaCustomer Service Representative at Alorica
Minh (Manny) DoMinh (Manny) Do
Customer Service Representative at AloricaCustomer Service Representative at Alorica
Anastashia RichardsonAnastashia Richardson
Patient Care Advocate at AloricaPatient Care Advocate at Alorica