Michelle Miano
19 A Guijo St. Brgy. North Signal Taguig City
Summary
- Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims.
- Highly accurate and thorough with focus on completing error-free work in line with processing guidelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Senior Client Partner
Access Healthcare
Taguig City
10.2019 - 11.2023
- Make outbound calls on a daily basis to obtain medical claim status for the provider.
- Downloading the Explanation of Benefits from the Insurance companies' websites.
- Attaching needed documents for the claim to be processed.
- Managed workload and priorities to meet claims processing meet deadlines.
- Checked documentation for accuracy and validity on updated systems.
Loan Originator
ARB Call Facilities
Taguig City
07.2017 - 07.2019
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Education
High School Diploma -
Tolosa National High School
Tolosa, Leyte 06.2012 - 04.2013
Bachelor of Secondary Education - Undergraduate
Biliran Province State University
Biliran Province, Leyte 06.2014 - 10.2016
Skills
Loan processing
Timeline
Senior Client Partner
Access Healthcare
10.2019 - 11.2023
Loan Originator
ARB Call Facilities
07.2017 - 07.2019
Bachelor of Secondary Education - Undergraduate
Biliran Province State University
06.2014 - 10.2016
High School Diploma -
Tolosa National High School
06.2012 - 04.2013
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