Michelle Miano
19 A Guijo St. Brgy. North Signal Taguig City
Summary
- Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims.
- Highly accurate and thorough with focus on completing error-free work in line with processing guidelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Senior Client Partner
Access Healthcare
Taguig City
10.2019 - 11.2023
- Make outbound calls on a daily basis to obtain medical claim status for the provider.
- Downloading the Explanation of Benefits from the Insurance companies' websites.
- Attaching needed documents for the claim to be processed.
- Managed workload and priorities to meet claims processing meet deadlines.
- Checked documentation for accuracy and validity on updated systems.
Loan Originator
ARB Call Facilities
Taguig City
07.2017 - 07.2019
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Education
High School Diploma -
Tolosa National High School
Tolosa, Leyte 06.2012 - 04.2013
Bachelor of Secondary Education - Undergraduate
Biliran Province State University
Biliran Province, Leyte 06.2014 - 10.2016
Skills
Loan processing
Relationship Management
Information Verification
Analytical problem solver
Claims review
Great mathematical skills
Documentation abilities
Insurance industry experience
Organization and Time Management
Multitasking Abilities
Planning and Coordination
Timeline
Senior Client Partner
Access Healthcare
10.2019 - 11.2023
Loan Originator
ARB Call Facilities
07.2017 - 07.2019
Bachelor of Secondary Education - Undergraduate
Biliran Province State University
06.2014 - 10.2016
High School Diploma -
Tolosa National High School
06.2012 - 04.2013