MICHELLE MANAGAD
GENERAL VIRTUAL ASSISTANT/ CSR
Calaca,Batangas
Summary
Focused on professional and knowledgeable about devising innovative solutions to diverse client's concerns and goals. Strategic and forward-thinking with self-motivated and tactical mindset. Motivated professional offering proficiency in combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous self-directed learning throughout the company's prospect.
Overview
5
5
years of professional experience
2
2
Certificates
Work History
Data Encoder
Quantum Recruitment Dynamics Philippines Inc
Quezon City
07.2022 - 05.2023
- Reviewed validation output for about 100% according to daily production and performed specified manual checks on data to evaluate consistency and completeness.
- Maintained daily production logs of activities and completed work.
- Prepared source data for computer entry by compiling and sorting information.
- Extracted information from database to compile reports for audit process.
Customer Service Representative
LGK Solutions Ph. Inc
Pallocan, Batangas City
09.2019 - 02.2020
- Under CTA Account (Canadian Traffic Account) Classifying Data of vehicle Non – voice account
- Delivered prompt service to prioritize customer needs.
- Target daily production allocated of almost 90% customers per day.
Production Staff
TRC Philippines Inc
Lipa, Batangas
09.2018 - 03.2019
- Organized work to meet 100% demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Used equipment properly to avoid workplace hazards or injuries.
Education
Bachelor Of Science In Industrial Engineering - Industrial Engineering
University of Batangas
Kumintang Ibaba, Batangas 07.2020 - 2022.05
High School Diploma -
Dacanlao G. Agoncillo National High School
Calaca, Batangas 07.2011 - 2015.03
Skills
Creative Problem Solvingundefined
Certification
Project Management Fundamentals Certification – Ask Lex PH Academy
Timeline
Data Encoder
Quantum Recruitment Dynamics Philippines Inc
07.2022 - 05.2023
Project Management Fundamentals Certification – Ask Lex PH Academy
03-2022
Bachelor Of Science In Industrial Engineering - Industrial Engineering
University of Batangas
07.2020 - 2022.05
Customer Service Representative
LGK Solutions Ph. Inc
09.2019 - 02.2020
Production Staff
TRC Philippines Inc
09.2018 - 03.2019
Basic Computer Software Application (MS Office Operations & Manipulations) - Kim Harold Computer and Technical School
12-2012
High School Diploma -
Dacanlao G. Agoncillo National High School
07.2011 - 2015.03
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