Michelle Dagangon
Sales representative
Misamis Oriental
Summary
Proven achiever in sales and customer service, I excelled at Quadgroup Inc by surpassing monthly sales targets through expert relationship building and needs assessment. Leveraging teamwork, active listening, and multitasking abilities, I enhanced customer satisfaction and loyalty, contributing significantly to revenue growth.
Overview
7
7
years of professional experience
Work History
Sales Associate
Quadgroup Inc
01.2019 - 08.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Virtual Assistant
Shatel Incorporation
06.2017 - 02.2018
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
Education
High School Diploma -
Cagayan De Oro National High School
Cagayan De Oro, Province Of Misamis Oriental, Philippines 05.2001 -
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Listening Skills
Teamwork and Collaboration
Multi-tasking strength
Relationship Building
Cold-calling
Active Listening
Multitasking Abilities
Multitasking
Websites
Reading books ,cooking
I love Reading books about enchancing to be a better person,, This book is Bible
by reading this book it will help you to be a better person, and aside of that it can grow our faith to God and were going to learn to trust in him in every situation.
about the cooking i love to cook adobo,sinigang those are my favorite food.
Timeline
Sales Associate
Quadgroup Inc
01.2019 - 08.2024
Virtual Assistant
Shatel Incorporation
06.2017 - 02.2018
High School Diploma -
Cagayan De Oro National High School
05.2001 -
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