Sports
Hi, I’m
Michelle Cristobal
College Level
Tugurgarao City
Summary
Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills. Job Title offering positive attitude and flexible schedule. Works well independently or with others as part of dedicated team. Experienced in food service and positive customer interaction. Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Job Title with excellent communication skills to work effectively in fast-paced environments. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
year of professional experience
2
years of post-secondary education
1
Language
Work History
Dr. Maru CombateTugurgarao
Snack Bar Assistant
04.2017 - 09.2018
Job overview
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Streamlined snack bar operations by optimizing ingredient storage methods and workspace organization.
- Maintained regular communication with kitchen staff to ensure timely preparation of fresh food items during peak hours.
- Prepared food items accurately according to customer preferences, minimizing order mistakes and returns.
- Managed inventory effectively, reducing waste and ensuring availability of popular items.
- Addressed customer concerns or complaints professionally, resolving issues promptly to maintain positive relationships.
- Trained new team members on snack bar procedures, improving overall efficiency and productivity.
- Ensured freshness of products displayed by routinely rotating stock.
- Assisted customers in selecting menu items based on dietary restrictions or personal preferences, providing knowledgeable recommendations when needed.
- Participated in staff meetings to discuss ways of improving teamwork and enhancing the overall guest experience at the snack bar.
- Enhanced customer satisfaction by providing efficient and friendly service at the snack bar counter.
- Contributed to building a loyal customer base through exceptional service and consistent product quality.
- Cultivated a welcoming atmosphere through cheerful demeanor while attending to guests'' needs.
- Maintained clean, organized workspace according to operational standards.
- Responded to customer complaints to help resolve issues.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Communicated stand offerings and answered guest questions regarding orders.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Prepared food orders within Number-minute period.
- Created custom orders based on customer dietary preferences and dietary restrictions.
- Prepared and built Type food items according to standardized recipes and directions.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Reconciled receipt totals with cash and credit payments to address shortages with staff members.
- Prepped food items for later use to save staff time during busy hours.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Used cash register to tender change and process cash and credit card payments.
- Promptly handled all guest concerns, questions, and complaints to boost customer service ratings Number%.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Backed up servers by setting up trays and completing some food deliveries.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
Saint Paul University Tugurgarao City Cagayan Valley
Bachelor In Secondary Education from Major I'm History
06.1995 - 06.1997
University Overview
- Elected Captain of Team
- Continuing education in Subject
- Awarded Award Name
- Member of Student Organization or Club Name
Skills
Quality control measures
Food Safety Compliance
Food preparation expertise
Flexible schedule availability
Accomplishments
- Won "Employee of the Month" award each month for three months in a row.
- Promoted to Crew Shift Leader after less than four months of employment.
- Efficiently served more than Number satisfied customers during an average shift at the drive up window.
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
- Resolved product issue through consumer testing.
- Achieved Result by introducing Software for Type tasks.
- Documented and resolved Issue which led to Results.
Affiliations
- Project Management Institute
- Freemason
- Lions Club
- National Association of Social Workers
- Society of Human Resource Management
Interests
Timeline
Snack Bar Assistant
Dr. Maru Combate
04.2017 - 09.2018
Saint Paul University
Bachelor In Secondary Education from Major I'm History
06.1995 - 06.1997