Michelle Caño
Executive Assistant
Olutanga
Summary
Dedicated and organized Administrative & Executive Assistant with 5+ years of combined experience in high-level support, office operations, billing, and collections. Skilled in managing executive schedules, documentation, client relations, financial reconciliation, and workflow improvement. Reliable, detail-oriented, tech-savvy, and proficient in Microsoft Office, Google Workspace, and digital tools. Proven ability to streamline processes, support teams, and deliver accurate results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Billing Collector
Gandaan Olutanga, Zamboanga Sibugay
01.2024 - 03.2025
- 1 Year Experience
- Managed billing records, payment tracking, and collection follow-ups
- Communicated professionally with clients regarding balances and schedules
- Maintained organized financial documentation and reports
- Assisted with administrative and reporting tasks
Executive Assistant
Public Sector
06.2019 - 10.2024
- 5 Years Experience
- Provided executive-level administrative support to a senior executive
- Managed schedules, meetings, appointments, and calendar coordination
- Prepared reports, presentations, official documents, and correspondence
- Coordinated with departments, staff, and stakeholders to ensure smooth operations
- Maintained confidential records and handled sensitive information professionally
- Organized workflows, tracked deadlines, and followed up on important tasks
- Assisted with planning meetings, activities, and administrative processes
- Improved organization and efficiency within office operations
Public Servant Water Collector
Gandaa, Olutanga, Zamboanga Sibugay
01.2022 - 03.2024
- 2 Years Experience
- Collected and recorded customer payments accurately
- Maintained detailed records and submitted reports on time
- Assisted customers with payment concerns and inquiries
- Demonstrated accountability, honesty, and attention to detail
Education
Bachelor of Business Administration - Management
Mayapa University of Perpetual Rizal
Laguna Hills, Province Of Laguna, Philippines01-2002
Academic Award - Business Administration And Management
Perpetual Help Rizal University
Laguna Hills, Province Of Laguna, Philippines 04.2001 -
Skills
Executive & Administrative Support
Calendar & Scheduling Management
Email Management & Client Follow-Ups
Staff Coordination & Organization
Documentation & Report Preparation
Workflow & Process Improvement
Canva & Basic Graphic Design
Social Media Scheduling & Support
Google Workspace & Microsoft Office
Strong Written & Verbal Communication
Detail-Oriented & Multi-tasking
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
AVAILABILITY
- Available for remote work
- Open to long-term opportunities
- Willing to learn new systems and tools quickly
Timeline
Billing Collector
Gandaan Olutanga, Zamboanga Sibugay
01.2024 - 03.2025
Public Servant Water Collector
Gandaa, Olutanga, Zamboanga Sibugay
01.2022 - 03.2024
Executive Assistant
Public Sector
06.2019 - 10.2024
Academic Award - Business Administration And Management
Perpetual Help Rizal University
04.2001 -
Bachelor of Business Administration - Management
Mayapa University of Perpetual Rizal