Michelle Austria
QA Engineer
Indang,CAV
Summary
Versatile professional with experience in Quality Assurance, Cloud Engineering, and Product Ownership. Skilled in test automation, project documentation, and managing end-to-end delivery for Freshworks and cloud-based solutions. Passionate about building reliable systems, improving workflows, and continuously learning across QA, DevOps, and product management.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
1
1
Certificate
Work History
Cloud Engineer II
eCloudvalley Technology (Philippines), Inc.
03.2025 - Current
- Acted as Business Analyst — created Business Requirement Documents (BRDs) and led design reviews with stakeholders.
- Served as QA — prepared test cases, executed testing cycles, and participated in sprint reviews.
- Handled Managed Services for a client’s mobile loyalty app, ensuring performance and reliability.
- Gained hands-on experience with NestJS, containerization, and deployment to AWS ECS with Fargate.
QA Tester
eCloudvalley Technology (Philippines), Inc.
08.2022 - 03.2025
- Collaborated with development teams to ensure quality standards were met.
- Conducted functional and regression testing to identify software defects.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.Streamlined bug reporting by effectively utilizing ClickUp.
- Engineered automation scripts with Katalon Studio to improve testing efficiency in web projects.
- Developed robust load-testing scripts on JMeter to assess system performance under stress.
- Onboarded and trained all QA team members on JMeter load testing best practices and execution.
- Led project effort estimation to optimize resource allocation and planning.
- Actively participated in the entire Software Development Lifecycle, ensuring seamless project execution from inception to deployment.
QA Tester
Cafe24 Philippines, Inc.
06.2021 - 07.2022
- Executed functional, API, sanity, and regression testing on e-commerce projects to ensure high-quality software delivery.
- Designed detailed test cases and effectively filed issues to streamline the QA process.
- Authored comprehensive internal documents on Confluence to facilitate knowledge sharing and team collaboration.
- Developed automation test scripts using an in-house tool to enhance testing efficiency.
- Actively contributed to the entire Software Development Lifecycle, driving projects from development to deployment.
- Played a key role in production releases, ensuring smooth and successful software launches.
Junior Quality Assurance Engineer
LEENTech Network Solutions
07.2020 - 06.2021
- Engineered test scripts for automation testing using Robot Framework to streamline testing processes.
- Crafted detailed test cases and systematically filed issues to enhance software quality.
- Designed reusable test case templates to standardize and expedite future projects.
- Conducted thorough manual testing following the Software Testing Life Cycle (STLC) for mobile apps, e-commerce platforms, and websites.
- Authored comprehensive instructional manuals for creating test cases and other internal documents, promoting best practices.
- Actively participated in the entire Software Development Lifecycle, ensuring cohesive project execution from development through deployment.
Education
Bachelor of Science - Information Technology
Cavite State University - Don Severino De Las Alas
Indang, Cavite 06.2015 - 03.2019
Timeline
Cloud Engineer II
eCloudvalley Technology (Philippines), Inc.
03.2025 - Current
QA Tester
eCloudvalley Technology (Philippines), Inc.
08.2022 - 03.2025
QA Tester
Cafe24 Philippines, Inc.
06.2021 - 07.2022
Junior Quality Assurance Engineer
LEENTech Network Solutions
07.2020 - 06.2021
Bachelor of Science - Information Technology
Cavite State University - Don Severino De Las Alas
06.2015 - 03.2019
Skills
Cloud computing
API development
DevOps principles
Infrastructure as Code
Manual testing
Regression testing
Test planning
Integration testing
Functional testing
Test case design
Defect tracking
Exploratory testing
Performance testing
Software development life cycle
Cross-browser testing
Black box testing
Stress testing
Smoke testing
Mobile testing
Sanity testing
Non-functional testing
Automation testing
Load testing
End-to-end testing
Test automation frameworks
Quality assurance processes
Bug tracking tools
Test script creation
Technical documentation
Requirement analysis
Attention to detail
Team collaboration
Business analysis
Time management
Adaptability and flexibility
Task prioritization
Agile methodology
Languages
English
Bilingual or Proficient (C2)
Certification
- AWS Certified Cloud Practitioner - Apr, 2023 to Apr, 2026
- Freshworks Certified Solution Engineer CS - Aug, 2025 to Aug, 2027
- Freshworks Certified Implementation Specialist - EX - Aug, 2025 to Aug, 2027
- Lean Six Sigma White Belt – Marcelo Fernandes (2025)
- Lean Six Sigma Yellow Belt – Marcelo Fernandes (2025)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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