Michellane Villanueva
Quezon City
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
Work History
Team Leader
Intelassist Incorp
Quezon City
04.2022 - 07.2024
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained a positive work environment that promoted collaboration between team members.
Teacher Aide and Assistant
Little K12 Learning Center
Quezon City
02.2019 - 10.2019
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Used videos, lectures and moderated discussions to engage students during class.
Technical Support
Telus International
Quezon City
04.2018 - 08.2018
- Provided technical support to customers on network issues.
Teacher Aide and Assistant
Little K12 Learning Center
Quezon City
10.2014 - 02.2016
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
Server
Fely Sinugba Cuisine
Pasig City
05.2010 - 05.2011
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Associate of Arts - Hotel And Restaurant Management
Five Star Standard College
Bacoor Cavite 04-2013
Skills
- Team Supervision
- Documentation And Reporting
- Quality Improvement
- Overtime Management
- Client Service
- Shift Scheduling
- Coaching
- Mentoring
Accomplishments
- To Performer-Top Seller Team Lead
- Leadership Training
- Leadership Summit
- Top Team Lead
Timeline
Team Leader
Intelassist Incorp
04.2022 - 07.2024
Teacher Aide and Assistant
Little K12 Learning Center
02.2019 - 10.2019
Technical Support
Telus International
04.2018 - 08.2018
Teacher Aide and Assistant
Little K12 Learning Center
10.2014 - 02.2016
Server
Fely Sinugba Cuisine
05.2010 - 05.2011
Associate of Arts - Hotel And Restaurant Management
Five Star Standard College
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